Quantum Servicing Corporation
36 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Quantum Servicing Corporation complaint mix by product
- Mortgage 33 91.7% – 0% relief
- Debt collection 2 5.6% – 0% relief
- Credit reporting, 1 2.8% – 0% relief
How Quantum Servicing Corporation's 36 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 33 |
| Debt collection | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| NY | 7 |
| GA | 7 |
| NJ | 5 |
| FL | 3 |
| NC | 3 |
| VA | 2 |
| IL | 2 |
| NV | 1 |
| OH | 1 |
| AL | 1 |
| CA | 1 |
| KY | 1 |
| MD | 1 |
| TN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 14 |
| Loan modification,collection,foreclosure | 13 |
| Settlement process and costs | 2 |
| Other | 2 |
| Trouble during payment process | 1 |
| Communication tactics | 1 |
| Application, originator, mortgage broker | 1 |
| False statements or representation | 1 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 16 | 75% |
| 2013 | 4 | 100% |
| 2014 | 3 | 100% |
| 2015 | 5 | 100% |
| 2016 | 5 | 100% |
| 2017 | 1 | 0% |
| 2019 | 1 | 100% |
| 2024 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Quantum Servicing Corporation
Quantum Servicing Corporation's 36 logged complaints stay concentrated: only 14 states show a filing on record. Only 5.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2012 through 2024-12-10.
Quantum Servicing Corporation answers 86.1% of complaints inside the CFPB's tracked window and closes 97.2% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan servicing, payments, escrow account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Quantum Servicing Corporation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Quantum Servicing Corporation have?
36, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Quantum Servicing Corporation respond to complaints on time?
86.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Quantum Servicing Corporation?
"Loan servicing, payments, escrow account", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.