CFPB · Single-product concentration
Quantum Servicing Corporation
36 CFPB complaints · 91.7% in "Mortgage" · top issue Loan servicing, payments, escrow account.
Quantum Servicing Corporation: 91.7% of 36 CFPB complaints sit in "Mortgage". Timely 86.1% · relief 0%. Allegations, not findings.
- Single-product concentration
- -93.7% filings 2012 to 2024
CFPB relief outcome brief
CCDB company quantum-servicing-corporation
0% relief · 86.1% timely · 36 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Quantum Servicing Corporation closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Coded fields dominate Quantum Servicing Corporation's 36 filings
Only 5.6% include narrative text, so product/issue codes carry most of what can be read here. The two counts still add to total filings.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Quantum Servicing Corporation complaint mix by product
- Mortgage 33 91.7% – 0% relief
- Debt collection 2 5.6% – 0% relief
- Credit reporting, 1 2.8% – 0% relief
How Quantum Servicing Corporation's 36 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 33 |
| Debt collection | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Quantum Servicing Corporation complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NY
- 19.4% of this company's filings
Quantum Servicing Corporation falling annual filings
Annual filing volume from the CFPB public database
- 2024
- 1
- -93.7% vs 2012
Top States
| State | Complaints |
|---|---|
| NY | 7 |
| GA | 7 |
| NJ | 5 |
| FL | 3 |
| NC | 3 |
| VA | 2 |
| IL | 2 |
| NV | 1 |
| OH | 1 |
| AL | 1 |
| CA | 1 |
| KY | 1 |
| MD | 1 |
| TN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 14 |
| Loan modification,collection,foreclosure | 13 |
| Settlement process and costs | 2 |
| Other | 2 |
| Trouble during payment process | 1 |
| Communication tactics | 1 |
| Application, originator, mortgage broker | 1 |
| False statements or representation | 1 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 16 | 75% |
| 2013 | 4 | 100% |
| 2014 | 3 | 100% |
| 2015 | 5 | 100% |
| 2016 | 5 | 100% |
| 2017 | 1 | 0% |
| 2019 | 1 | 100% |
| 2024 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Quantum Servicing Corporation filings cluster in one product
Quantum Servicing Corporation's 36 logged complaints stay concentrated: only 14 states show a filing. Only 5.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2024-12-10.
Quantum Servicing Corporation answers 86.1% of complaints inside the CFPB's tracked window and closes 97.2% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan servicing, payments, escrow account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Quantum Servicing Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Quantum Servicing Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 36.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 86.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Quantum Servicing Corporation (86.1% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration