CFPB · Single-product concentration
PulteGroup, Inc.
172 CFPB complaints · 92.4% in "Mortgage" · top issue Closing on a mortgage.
PulteGroup, Inc.: 92.4% of 172 CFPB complaints sit in "Mortgage". Timely 99.4% · relief 1.7%. Allegations, not findings.
- Single-product concentration
- +42.9% filings 2012 to 2026
CFPB relief outcome brief
CCDB company pultegroup-inc
1.7% relief · 99.4% timely · 172 filings · Mortgage
Same-product relief peers
Nearest relief peer: Nationstar Mortgage LLC (1.7% relief)
PulteGroup, Inc. closes 1.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of PulteGroup, Inc.'s 172 filings include narrative text
50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
PulteGroup, Inc. complaint mix by product
- Mortgage 159 92.4% – 2% relief
- Debt collection 4 2.3% – 0% relief
- Credit reporting, 4 2.3% – 0% relief
- Credit reporting 2 1.2% – 0% relief
- Money transfer, 1 0.6% – 0% relief
- Bank account 1 0.6% – 0% relief
- Other financial 1 0.6% – 0% relief
How PulteGroup, Inc.'s 172 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 159 |
| Debt collection | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Credit reporting or other personal consumer reports | 2 |
| Money transfer, virtual currency, or money service | 1 |
| Bank account or service | 1 |
| Other financial service | 1 |
Where PulteGroup, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 21.5% of this company's filings
PulteGroup, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 10
- +42.9% vs 2012
Top States
| State | Complaints |
|---|---|
| TX | 37 |
| FL | 32 |
| NC | 13 |
| CA | 12 |
| AZ | 10 |
| IN | 9 |
| GA | 8 |
| MN | 6 |
| SC | 6 |
| TN | 4 |
| MD | 4 |
| OH | 4 |
| IL | 3 |
| VA | 3 |
| KY | 3 |
| CT | 3 |
| NV | 2 |
| MI | 2 |
| NM | 2 |
| AL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 49 |
| Applying for a mortgage or refinancing an existing mortgage | 48 |
| Application, originator, mortgage broker | 19 |
| Settlement process and costs | 11 |
| Loan servicing, payments, escrow account | 11 |
| Trouble during payment process | 9 |
| Credit decision / Underwriting | 6 |
| Improper use of your report | 5 |
| Loan modification,collection,foreclosure | 5 |
| Attempts to collect debt not owed | 1 |
| False statements or representation | 1 |
| Other transaction problem | 1 |
| Account opening, closing, or management | 1 |
| Disclosure verification of debt | 1 |
| Advertising and marketing | 1 |
| Written notification about debt | 1 |
| Struggling to pay mortgage | 1 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 7 | 100% |
| 2013 | 11 | 100% |
| 2014 | 12 | 100% |
| 2015 | 12 | 100% |
| 2016 | 11 | 100% |
| 2017 | 3 | 100% |
| 2018 | 12 | 100% |
| 2019 | 8 | 100% |
| 2020 | 7 | 100% |
| 2021 | 11 | 100% |
| 2022 | 19 | 100% |
| 2023 | 17 | 100% |
| 2024 | 15 | 93.3% |
| 2025 | 17 | 100% |
| 2026 | 10 | 100% |
Source: CFPB Consumer Complaint Database
PulteGroup, Inc. filings cluster in one product
PulteGroup, Inc.'s 172 logged complaints stay concentrated: only 28 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-05-31.
PulteGroup, Inc. answers 99.4% of complaints inside the CFPB's tracked window and closes 96.5% with a written explanation. 1.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about PulteGroup, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for PulteGroup, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 172.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for PulteGroup, Inc. (99.4% timely; 1.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration