2026 data Public-data reference. official source

PulteGroup, Inc.

116 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

116 consumer complaints filed with the CFPB

This profile shows PulteGroup, Inc.'s complaint history from CFPB public records. 116 consumers have filed complaints since 2012. The company has a 100% timely response rate and has provided relief in 1.7% of cases.

116
Total Complaints
100%
Timely Response
11.2%
Disputed
1.7%
Relief Provided
24
States Active
2012
Since

Total complaints

116

Filed since 2012

Timely response

100%

CFPB-tracked response window

Relief rate

1.7%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.7%
Industry median

Share closed with monetary or non-monetary relief.

PulteGroup, Inc. complaint mix by product

Total complaints: 116

PulteGroup, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 116 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 109 complaints (94.0%), resolution 1.8% Mortgage 94.0% Credit reporting,: 3 complaints (2.6%), resolution 0.0% Debt collection: 2 complaints (1.7%), resolution 0.0% Bank account: 1 complaints (0.9%), resolution 0.0% Money transfer,: 1 complaints (0.9%), resolution 0.0%
  • Mortgage 109 94.0% 2% relief
  • Credit reporting, 3 2.6% 0% relief
  • Debt collection 2 1.7% 0% relief
  • Bank account 1 0.9% 0% relief
  • Money transfer, 1 0.9% 0% relief

How PulteGroup, Inc.'s 116 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 109
Credit reporting, credit repair services, or other personal consumer reports 3
Debt collection 2
Bank account or service 1
Money transfer, virtual currency, or money service 1

Top States

State Complaints
TX 30
FL 21
CA 8
NC 7
IN 6
SC 5
AZ 5
GA 4
MN 4
CT 3
VA 3
TN 3
OH 3
MD 2
NM 2
KY 2
MI 1
NV 1
AR 1
MO 1

Top Issues

Issue Complaints
Closing on a mortgage 27
Applying for a mortgage or refinancing an existing mortgage 25
Application, originator, mortgage broker 17
Settlement process and costs 11
Loan servicing, payments, escrow account 11
Credit decision / Underwriting 6
Trouble during payment process 6
Loan modification,collection,foreclosure 5
Improper use of your report 2
Disclosure verification of debt 1
Struggling to pay mortgage 1
Account opening, closing, or management 1
Other transaction problem 1
Incorrect information on your report 1
False statements or representation 1

Yearly Trend

Year Complaints Timely
2012 7 100%
2013 11 100%
2014 12 100%
2015 11 100%
2016 9 100%
2017 3 100%
2018 7 100%
2019 5 100%
2020 3 100%
2021 7 100%
2022 14 100%
2023 8 100%
2024 5 100%
2025 10 100%
2026 4 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About PulteGroup, Inc.

PulteGroup, Inc. has accumulated 116 consumer complaints in the CFPB public database, with filings active across 24 U.S. states. Of those submissions, 32 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-03-10, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, PulteGroup, Inc. reports a 100% timely-response rate and has closed 96.6% of cases with a written explanation to the consumer. 1.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 11.2% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Closing on a mortgage".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating PulteGroup, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does PulteGroup, Inc. have?

PulteGroup, Inc. has received 116 consumer complaints filed with the Consumer Financial Protection Bureau.

Does PulteGroup, Inc. respond to complaints on time?

PulteGroup, Inc. has a 100% timely response rate to CFPB complaints.

What is the most common complaint about PulteGroup, Inc.?

The most common issue reported against PulteGroup, Inc. is "Closing on a mortgage" in the "Mortgage" product category.

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