Total complaints
7
Filed since 2016
2026 data Public-data reference. official source
Puerto Rico Consumer Debt Management Co., Inc.
7 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
7 consumer complaints filed with the CFPB
This profile shows Puerto Rico Consumer Debt Management Co., Inc.'s complaint history from CFPB public records. 7 consumers have filed complaints since 2016. The company has a 85.7% timely response rate and has provided relief in 0% of cases.
7
Total Complaints
85.7%
Timely Response
28.6%
Disputed
0%
Relief Provided
1
States Active
2016
Since
Timely response
85.7%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 85.7%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Puerto Rico Consumer Debt Management Co., Inc. complaint mix by product
- Debt collection 6 85.7% – 0% relief
- Credit card 1 14.3% – 0% relief
How Puerto Rico Consumer Debt Management Co., Inc.'s 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 6 |
| Credit card | 1 |
Top States
| State | Complaints |
|---|---|
| PR | 7 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 2 |
| Communication tactics | 2 |
| Attempts to collect debt not owed | 1 |
| False statements or representation | 1 |
| Delinquent account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 2 | 100% |
| 2017 | 1 | 100% |
| 2023 | 2 | 50% |
| 2024 | 1 | 100% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Puerto Rico Consumer Debt Management Co., Inc.
Puerto Rico Consumer Debt Management Co., Inc. has accumulated 7 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2025-03-11, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Puerto Rico Consumer Debt Management Co., Inc. reports a 85.7% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 28.6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Took or threatened to take negative or legal action".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Puerto Rico Consumer Debt Management Co., Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Puerto Rico Consumer Debt Management Co., Inc. have?
Puerto Rico Consumer Debt Management Co., Inc. has received 7 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Puerto Rico Consumer Debt Management Co., Inc. respond to complaints on time?
Puerto Rico Consumer Debt Management Co., Inc. has a 85.7% timely response rate to CFPB complaints.
What is the most common complaint about Puerto Rico Consumer Debt Management Co., Inc.?
The most common issue reported against Puerto Rico Consumer Debt Management Co., Inc. is "Took or threatened to take negative or legal action" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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