Pronto Finance Inc.
73 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Pronto Finance Inc. complaint mix by product
- Credit reporting 26 35.6% – 0% relief
- Vehicle loan 20 27.4% – 0% relief
- Credit reporting, 14 19.2% – 0% relief
- Debt collection 11 15.1% – 0% relief
- Checking or 1 1.4% – 0% relief
- Credit card 1 1.4% – 0% relief
How Pronto Finance Inc.'s 73 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 26 |
| Vehicle loan or lease | 20 |
| Credit reporting, credit repair services, or other personal consumer reports | 14 |
| Debt collection | 11 |
| Checking or savings account | 1 |
| Credit card | 1 |
Top States
| State | Complaints |
|---|---|
| IL | 44 |
| TX | 15 |
| FL | 4 |
| IN | 3 |
| LA | 2 |
| GA | 2 |
| KS | 1 |
| NV | 1 |
| WI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 18 |
| Improper use of your report | 16 |
| Attempts to collect debt not owed | 7 |
| Repossession | 7 |
| Struggling to pay your loan | 5 |
| Managing the loan or lease | 4 |
| Took or threatened to take negative or legal action | 3 |
| Getting a loan or lease | 3 |
| Problem with a company's investigation into an existing problem | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Opening an account | 1 |
| Problem with a purchase shown on your statement | 1 |
| False statements or representation | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Problems at the end of the loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 3 | 100% |
| 2021 | 4 | 100% |
| 2022 | 9 | 100% |
| 2023 | 13 | 100% |
| 2024 | 11 | 100% |
| 2025 | 19 | 94.7% |
| 2026 | 14 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Pronto Finance Inc.
Pronto Finance Inc.'s 73 logged complaints stay concentrated: only 9 states show a filing on record. 42.5% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2020 through 2026-06-14.
Pronto Finance Inc. answers 98.6% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Pronto Finance Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Pronto Finance Inc. have?
73, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Pronto Finance Inc. respond to complaints on time?
98.6% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Pronto Finance Inc.?
"Incorrect information on your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.