2026 data Public-data reference. official source

PRONTO FINANCE INC.

57 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

57 consumer complaints filed with the CFPB

This profile shows PRONTO FINANCE INC.'s complaint history from CFPB public records. 57 consumers have filed complaints since 2020. The company has a 98.2% timely response rate and has provided relief in 0% of cases.

57
Total Complaints
98.2%
Timely Response
0%
Disputed
0%
Relief Provided
8
States Active
2020
Since

Total complaints

57

Filed since 2020

Timely response

98.2%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 98.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

PRONTO FINANCE INC. complaint mix by product

Total complaints: 57

PRONTO FINANCE INC. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 57 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 20 complaints (35.1%), resolution 0.0% Credit reporting 35.1% Vehicle loan: 15 complaints (26.3%), resolution 0.0% Vehicle loan 26.3% Credit reporting,: 14 complaints (24.6%), resolution 0.0% Credit reporting, 24.6% Debt collection: 6 complaints (10.5%), resolution 0.0% Debt collection 10.5% Credit card: 1 complaints (1.8%), resolution 0.0% Checking or: 1 complaints (1.8%), resolution 0.0%
  • Credit reporting 20 35.1% 0% relief
  • Vehicle loan 15 26.3% 0% relief
  • Credit reporting, 14 24.6% 0% relief
  • Debt collection 6 10.5% 0% relief
  • Credit card 1 1.8% 0% relief
  • Checking or 1 1.8% 0% relief

How PRONTO FINANCE INC.'s 57 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 20
Vehicle loan or lease 15
Credit reporting, credit repair services, or other personal consumer reports 14
Debt collection 6
Credit card 1
Checking or savings account 1

Top States

State Complaints
IL 35
TX 12
FL 3
LA 2
IN 2
GA 1
WI 1
NV 1

Top Issues

Issue Complaints
Incorrect information on your report 15
Improper use of your report 13
Attempts to collect debt not owed 5
Repossession 5
Managing the loan or lease 4
Struggling to pay your loan 4
Problem with a company's investigation into an existing problem 3
Problem with a credit reporting company's investigation into an existing problem 2
Problem with a purchase shown on your statement 1
Problems at the end of the loan or lease 1
Took or threatened to take negative or legal action 1
Getting a loan or lease 1
Opening an account 1
Credit monitoring or identity theft protection services 1

Yearly Trend

Year Complaints Timely
2020 3 100%
2021 4 100%
2022 9 100%
2023 12 100%
2024 9 100%
2025 15 93.3%
2026 5 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About PRONTO FINANCE INC.

PRONTO FINANCE INC. has accumulated 57 consumer complaints in the CFPB public database, with filings active across 8 U.S. states. Of those submissions, 22 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2020, and the most recent logged activity is 2026-03-06, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, PRONTO FINANCE INC. reports a 98.2% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating PRONTO FINANCE INC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does PRONTO FINANCE INC. have?

PRONTO FINANCE INC. has received 57 consumer complaints filed with the Consumer Financial Protection Bureau.

Does PRONTO FINANCE INC. respond to complaints on time?

PRONTO FINANCE INC. has a 98.2% timely response rate to CFPB complaints.

What is the most common complaint about PRONTO FINANCE INC.?

The most common issue reported against PRONTO FINANCE INC. is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.

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