CFPB · Narrative-heavy record
Pronto Finance Inc.
73 CFPB complaints · 42.5% with narratives · top issue Incorrect information on your report.
Pronto Finance Inc.: 42.5% of 73 filings include consumer narratives. Timely 98.6% · relief 0% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Narrative-heavy record
- +366.7% filings 2020 to 2026
CFPB relief outcome brief
CCDB company pronto-finance-inc
0% relief · 98.6% timely · 73 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)
Pronto Finance Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Pronto Finance Inc.'s 73 filings include narrative text
42.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Pronto Finance Inc. complaint mix by product
- Credit reporting 26 35.6% – 0% relief
- Vehicle loan 20 27.4% – 0% relief
- Credit reporting, 14 19.2% – 0% relief
- Debt collection 11 15.1% – 0% relief
- Checking or 1 1.4% – 0% relief
- Credit card 1 1.4% – 0% relief
How Pronto Finance Inc.'s 73 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 26 |
| Vehicle loan or lease | 20 |
| Credit reporting, credit repair services, or other personal consumer reports | 14 |
| Debt collection | 11 |
| Checking or savings account | 1 |
| Credit card | 1 |
Concentrated filing states for Pronto Finance Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- IL
- 60.3% of this company's filings
Pronto Finance Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 14
- +366.7% vs 2020
Top States
| State | Complaints |
|---|---|
| IL | 44 |
| TX | 15 |
| FL | 4 |
| IN | 3 |
| LA | 2 |
| GA | 2 |
| KS | 1 |
| NV | 1 |
| WI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 18 |
| Improper use of your report | 16 |
| Attempts to collect debt not owed | 7 |
| Repossession | 7 |
| Struggling to pay your loan | 5 |
| Managing the loan or lease | 4 |
| Took or threatened to take negative or legal action | 3 |
| Getting a loan or lease | 3 |
| Problem with a company's investigation into an existing problem | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Opening an account | 1 |
| Problem with a purchase shown on your statement | 1 |
| False statements or representation | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Problems at the end of the loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 3 | 100% |
| 2021 | 4 | 100% |
| 2022 | 9 | 100% |
| 2023 | 13 | 100% |
| 2024 | 11 | 100% |
| 2025 | 19 | 94.7% |
| 2026 | 14 | 100% |
Source: CFPB Consumer Complaint Database
Pronto Finance Inc.'s narrative-rich complaint ledger
Pronto Finance Inc.'s 73 logged complaints stay concentrated: only 9 states show a filing. 42.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2026-06-14.
Pronto Finance Inc. answers 98.6% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Pronto Finance Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Pronto Finance Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 73.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.6%.
- Block, Inc. Δ 0.0 pts · 66.9K complaints 98.6%timely
- Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) Δ 0.0 pts · 4.0K complaints 98.6%timely
- RoundPoint Mortgage Servicing LLC Δ 0.0 pts · 3.0K complaints 98.6%timely
- Foris DAX, Inc. Δ 0.0 pts · 1.1K complaints 98.6%timely
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Pronto Finance Inc. (98.6% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record