CFPB · Single-product concentration
Professional Collection Service, Inc
11 CFPB complaints · 100% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
Professional Collection Service, Inc: 100% of 11 CFPB complaints sit in "Debt collection". Timely 72.7% · relief 0%. Allegations, not findings.
- Single-product concentration
- +100% filings 2013 to 2021
CFPB relief outcome brief
CCDB company professional-collection-service-inc
0% relief · 72.7% timely · 11 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Professional Collection Service, Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 11 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Professional Collection Service, Inc complaint mix by product
- Debt collection 11 100.0% – 0% relief
How Professional Collection Service, Inc's 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 11 |
Concentrated filing states for Professional Collection Service, Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- AZ
- 72.7% of this company's filings
Professional Collection Service, Inc rising annual filings
Annual filing volume from the CFPB public database
- 2021
- 2
- +100% vs 2013
Top States
| State | Complaints |
|---|---|
| AZ | 8 |
| TX | 2 |
| AL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 4 |
| Disclosure verification of debt | 2 |
| Attempts to collect debt not owed | 2 |
| Written notification about debt | 1 |
| Communication tactics | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 2 | 100% |
| 2015 | 1 | 100% |
| 2016 | 3 | 100% |
| 2017 | 1 | 100% |
| 2020 | 1 | 0% |
| 2021 | 2 | 0% |
Source: CFPB Consumer Complaint Database
Professional Collection Service, Inc filings cluster in one product
Professional Collection Service, Inc's 11 logged complaints stay concentrated: only 3 states show a filing. Only 36.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2021-04-23.
Professional Collection Service, Inc answers 72.7% of complaints inside the CFPB's tracked window and closes 63.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Professional Collection Service, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Professional Collection Service, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 11.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 72.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Professional Collection Service, Inc (72.7% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration