CFPB · Single-product concentration
Professional Claims Bureau, Inc.
90 CFPB complaints · 98.9% in "Debt collection" · top issue Attempts to collect debt not owed.
Professional Claims Bureau, Inc.: 98.9% of 90 CFPB complaints sit in "Debt collection". Timely 85.6% · relief 0%. Allegations, not findings.
- Single-product concentration
- -75% filings 2014 to 2025
CFPB relief outcome brief
CCDB company professional-claims-bureau-inc
0% relief · 85.6% timely · 90 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Professional Claims Bureau, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 90 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Professional Claims Bureau, Inc. complaint mix by product
- Debt collection 89 98.9% – 0% relief
- Credit card 1 1.1% – 0% relief
How Professional Claims Bureau, Inc.'s 90 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 89 |
| Credit card | 1 |
Concentrated filing states for Professional Claims Bureau, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- NY
- 85.6% of this company's filings
Professional Claims Bureau, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 1
- -75% vs 2014
Top States
| State | Complaints |
|---|---|
| NY | 77 |
| NJ | 3 |
| TX | 2 |
| CA | 2 |
| FL | 1 |
| SC | 1 |
| DC | 1 |
| KS | 1 |
| PA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 35 |
| Written notification about debt | 20 |
| Cont'd attempts collect debt not owed | 16 |
| False statements or representation | 6 |
| Communication tactics | 6 |
| Disclosure verification of debt | 3 |
| Improper contact or sharing of info | 2 |
| Problem when making payments | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 4 | 75% |
| 2015 | 7 | 85.7% |
| 2016 | 10 | 100% |
| 2017 | 9 | 100% |
| 2018 | 8 | 100% |
| 2019 | 10 | 100% |
| 2020 | 9 | 66.7% |
| 2021 | 10 | 70% |
| 2022 | 10 | 70% |
| 2023 | 12 | 91.7% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Professional Claims Bureau, Inc. filings cluster in one product
Professional Claims Bureau, Inc.'s 90 logged complaints stay concentrated: only 9 states show a filing. Only 36.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2025-12-03.
Professional Claims Bureau, Inc. answers 85.6% of complaints inside the CFPB's tracked window and closes 98.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Professional Claims Bureau, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Professional Claims Bureau, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 90.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 85.6%.
- Neighborhood Assistance Corporation of America ("NACA") Δ 0.1 pts · 145 complaints 85.5%timely
- Thunderbird Collection Specialists, Inc. Δ 0.1 pts · 203 complaints 85.7%timely
- AMCOL Systems, Inc. Δ 0.2 pts · 692 complaints 85.8%timely
- LTD Financial Services, L.P. Δ 0.3 pts · 427 complaints 85.9%timely
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Professional Claims Bureau, Inc. (85.6% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration