CFPB · Single-product concentration
Procollect Services LLC
17 CFPB complaints · 100% in "Debt collection" · top issue Took or threatened to take negative or legal action.
Procollect Services LLC: 100% of 17 CFPB complaints sit in "Debt collection". Timely 88.2% · relief 5.9%. Allegations, not findings.
- Single-product concentration
- +300% filings 2015 to 2024
CFPB relief outcome brief
CCDB company procollect-services-llc
5.9% relief · 88.2% timely · 17 filings · Debt collection
Same-product relief peers
Nearest relief peer: Universal Account Servicing, LLC (5.9% relief)
Procollect Services LLC closes 5.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Procollect Services LLC's 17 filings include narrative text
82.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Procollect Services LLC complaint mix by product
- Debt collection 17 100.0% – 6% relief
How Procollect Services LLC's 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 17 |
Concentrated filing states for Procollect Services LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- ND
- 82.4% of this company's filings
Procollect Services LLC rising annual filings
Annual filing volume from the CFPB public database
- 2024
- 4
- +300% vs 2015
Top States
| State | Complaints |
|---|---|
| ND | 14 |
| MN | 1 |
| MS | 1 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 6 |
| Written notification about debt | 3 |
| False statements or representation | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Cont'd attempts collect debt not owed | 1 |
| Disclosure verification of debt | 1 |
| Attempts to collect debt not owed | 1 |
| Communication tactics | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 0% |
| 2016 | 1 | 0% |
| 2017 | 2 | 100% |
| 2019 | 1 | 100% |
| 2021 | 4 | 100% |
| 2022 | 2 | 100% |
| 2023 | 2 | 100% |
| 2024 | 4 | 100% |
Source: CFPB Consumer Complaint Database
Procollect Services LLC filings cluster in one product
Procollect Services LLC's 17 logged complaints stay concentrated: only 4 states show a filing. 82.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2024-12-17.
Procollect Services LLC answers 88.2% of complaints inside the CFPB's tracked window and closes 94.1% with a written explanation. 5.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Procollect Services LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Procollect Services LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 17.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 88.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Procollect Services LLC (88.2% timely; 5.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration