CFPB · Single-product concentration
Primera Financial Corp.
10 CFPB complaints · 80% in "Vehicle loan or lease" · top issue Managing the loan or lease.
Primera Financial Corp.: 80% of 10 CFPB complaints sit in "Vehicle loan or lease". Timely 90% · relief 10%. Allegations, not findings.
- Single-product concentration
- +200% filings 2024 to 2026
CFPB relief outcome brief
CCDB company primera-financial-corp
10% relief · 90% timely · 10 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: Quality Acceptance LLC (10.5% relief)
Primera Financial Corp. closes 10% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Primera Financial Corp. scores strongest on timely response (82/100 percentile-benchmarked) and weakest on relief provided (47/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
47 / 100 percentile-benchmarked
10% of complaints closed with relief to the consumer
Timely response
82 / 100 percentile-benchmarked
90% of complaints answered inside the CFPB 15-day window
Closed with explanation
82 / 100 percentile-benchmarked
90% of complaints closed with an explanation to the consumer
Most of Primera Financial Corp.'s 10 filings include narrative text
70% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Primera Financial Corp. complaint mix by product
- Vehicle loan 8 80.0% – 13% relief
- Credit reporting 2 20.0% – 0% relief
How Primera Financial Corp.'s 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 8 |
| Credit reporting or other personal consumer reports | 2 |
Concentrated filing states for Primera Financial Corp.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 90% of this company's filings
Primera Financial Corp. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 3
- +200% vs 2024
Top States
| State | Complaints |
|---|---|
| CA | 9 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 4 |
| Repossession | 3 |
| Problems at the end of the loan or lease | 1 |
| Incorrect information on your report | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 1 | 100% |
| 2025 | 6 | 83.3% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database
Primera Financial Corp. filings cluster in one product
Primera Financial Corp.'s 10 logged complaints stay concentrated: only 2 states show a filing. 70% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2024 through 2026-03-02.
Primera Financial Corp. answers 90% of complaints inside the CFPB's tracked window and closes 90% with a written explanation. 10% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Managing the loan or lease."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Primera Financial Corp..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Primera Financial Corp.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 10.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 90%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Primera Financial Corp. (90% timely; 10% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration