2026 data Public-data reference Official source

Preferred Credit Inc

392 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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392
Total Complaints
100%
Timely Response
0%
Disputed
0.3%
Relief Provided
43
States Active
2014
Since

Data updated June 2026

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.3%
Industry median

Share closed with monetary or non-monetary relief.

Preferred Credit Inc complaint mix by product

Total complaints: 392

Preferred Credit Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 392 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 142 complaints (36.9%), resolution 0.0% Debt collection 36.9% Credit reporting: 96 complaints (24.9%), resolution 0.0% Credit reporting 24.9% Credit reporting,: 59 complaints (15.3%), resolution 0.0% Credit reporting, 15.3% Payday loan,: 31 complaints (8.1%), resolution 0.0% Payday loan, 8.1% Consumer Loan: 22 complaints (5.7%), resolution 0.0% Payday loan,: 20 complaints (5.2%), resolution 5.0% Credit card: 15 complaints (3.9%), resolution 0.0%
  • Debt collection 142 36.9% – 0% relief
  • Credit reporting 96 24.9% – 0% relief
  • Credit reporting, 59 15.3% – 0% relief
  • Payday loan, 31 8.1% – 0% relief
  • Consumer Loan 22 5.7% – 0% relief
  • Payday loan, 20 5.2% – 5% relief
  • Credit card 15 3.9% – 0% relief

How Preferred Credit Inc's 392 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 142
Credit reporting or other personal consumer reports 96
Credit reporting, credit repair services, or other personal consumer reports 59
Payday loan, title loan, personal loan, or advance loan 31
Consumer Loan 22
Payday loan, title loan, or personal loan 20
Credit card 15
Debt or credit management 3
Credit card or prepaid card 3
Bank account or service 1

Top States

State Complaints
TX 96
FL 56
CA 41
GA 20
MS 19
NC 12
AZ 10
AL 9
OK 8
UT 8
SC 7
HI 7
MO 6
IL 6
OH 5
NV 5
CO 4
NY 4
PR 4
NJ 4

Top Issues

Issue Complaints
Incorrect information on your report 92
Attempts to collect debt not owed 54
Took or threatened to take negative or legal action 39
Improper use of your report 30
Problem with a company's investigation into an existing problem 30
Charged fees or interest you didn't expect 18
False statements or representation 14
Communication tactics 13
Problem with a credit reporting company's investigation into an existing problem 12
Written notification about debt 11
Managing the loan or lease 10
Getting the loan 9
Problems when you are unable to pay 8
Cont'd attempts collect debt not owed 8
Getting a credit card 7
Problem when making payments 6
Problem with the payoff process at the end of the loan 4
Problem with additional add-on products or services 4
Problem with a purchase shown on your statement 3
Confusing or missing disclosures 3

Yearly Trend

Year Complaints Timely
2014 10 100%
2015 11 100%
2016 12 100%
2017 13 100%
2018 25 100%
2019 16 100%
2020 16 100%
2021 16 100%
2022 23 100%
2023 29 100%
2024 55 100%
2025 92 100%
2026 74 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Preferred Credit Inc

Preferred Credit Inc's 392 logged complaints reach a nationwide footprint - 43 states have at least one filing on record. Only 39.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2014 through 2026-06-19.

Preferred Credit Inc answers 100% of complaints inside the CFPB's tracked window and closes 99.7% with a written explanation. 0.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Preferred Credit Inc.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Preferred Credit Inc have?

392, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Preferred Credit Inc respond to complaints on time?

100% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Preferred Credit Inc?

"Incorrect information on your report", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.