2026 data Public-data reference. official source

PREFERRED CREDIT INC

292 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

292 consumer complaints filed with the CFPB

This profile shows PREFERRED CREDIT INC's complaint history from CFPB public records. 292 consumers have filed complaints since 2014. The company has a 100% timely response rate and has provided relief in 0% of cases.

292
Total Complaints
100%
Timely Response
2.1%
Disputed
0%
Relief Provided
41
States Active
2014
Since

Total complaints

292

Filed since 2014

Timely response

100%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

PREFERRED CREDIT INC complaint mix by product

Total complaints: 292

PREFERRED CREDIT INC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 292 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 105 complaints (36.6%), resolution 0.0% Debt collection 36.6% Credit reporting: 71 complaints (24.7%), resolution 0.0% Credit reporting 24.7% Credit reporting,: 49 complaints (17.1%), resolution 0.0% Credit reporting, 17.1% Consumer Loan: 21 complaints (7.3%), resolution 0.0% Consumer Loan 7.3% Payday loan,: 17 complaints (5.9%), resolution 0.0% Payday loan,: 15 complaints (5.2%), resolution 0.0% Credit card: 9 complaints (3.1%), resolution 0.0%
  • Debt collection 105 36.6% 0% relief
  • Credit reporting 71 24.7% 0% relief
  • Credit reporting, 49 17.1% 0% relief
  • Consumer Loan 21 7.3% 0% relief
  • Payday loan, 17 5.9% 0% relief
  • Payday loan, 15 5.2% 0% relief
  • Credit card 9 3.1% 0% relief

How PREFERRED CREDIT INC's 292 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 105
Credit reporting or other personal consumer reports 71
Credit reporting, credit repair services, or other personal consumer reports 49
Consumer Loan 21
Payday loan, title loan, personal loan, or advance loan 17
Payday loan, title loan, or personal loan 15
Credit card 9
Credit card or prepaid card 3
Debt or credit management 1
Bank account or service 1

Top States

State Complaints
TX 71
FL 42
CA 32
GA 16
MS 11
NC 9
UT 8
AL 6
AZ 6
IL 5
OH 5
OK 5
PR 4
WA 4
SC 4
MO 4
NY 4
NJ 4
DC 4
NV 4

Top Issues

Issue Complaints
Incorrect information on your report 72
Attempts to collect debt not owed 40
Took or threatened to take negative or legal action 26
Improper use of your report 23
Problem with a company's investigation into an existing problem 22
False statements or representation 13
Charged fees or interest you didn't expect 10
Communication tactics 10
Problem with a credit reporting company's investigation into an existing problem 10
Managing the loan or lease 9
Cont'd attempts collect debt not owed 8
Problems when you are unable to pay 8
Problem when making payments 5
Written notification about debt 5
Getting a credit card 4
Getting the loan 4
Taking out the loan or lease 3
Problem with additional add-on products or services 3
Credit monitoring or identity theft protection services 2
Struggling to pay your loan 2

Yearly Trend

Year Complaints Timely
2014 10 100%
2015 11 100%
2016 11 100%
2017 11 100%
2018 18 100%
2019 11 100%
2020 14 100%
2021 14 100%
2022 19 100%
2023 23 100%
2024 46 100%
2025 66 100%
2026 38 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About PREFERRED CREDIT INC

PREFERRED CREDIT INC has accumulated 292 consumer complaints in the CFPB public database, with filings active across 41 U.S. states. Of those submissions, 85 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-04-08, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, PREFERRED CREDIT INC reports a 100% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating PREFERRED CREDIT INC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does PREFERRED CREDIT INC have?

PREFERRED CREDIT INC has received 292 consumer complaints filed with the Consumer Financial Protection Bureau.

Does PREFERRED CREDIT INC respond to complaints on time?

PREFERRED CREDIT INC has a 100% timely response rate to CFPB complaints.

What is the most common complaint about PREFERRED CREDIT INC?

The most common issue reported against PREFERRED CREDIT INC is "Incorrect information on your report" in the "Debt collection" product category.

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