2026 data Public-data reference Official source

Professional Credit Management, Inc

390 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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390
Total Complaints
99.5%
Timely Response
0%
Disputed
32.8%
Relief Provided
22
States Active
2014
Since

Data updated June 2026

Timely response rate 99.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 32.8%
Industry median

Share closed with monetary or non-monetary relief.

Professional Credit Management, Inc complaint mix by product

Total complaints: 390

Professional Credit Management, Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 390 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 306 complaints (78.5%), resolution 34.6% Debt collection 78.5% Credit reporting,: 52 complaints (13.3%), resolution 36.5% Credit reporting, 13.3% Credit reporting: 27 complaints (6.9%), resolution 11.1% Credit reporting 6.9% Credit reporting: 3 complaints (0.8%), resolution 0.0% Payday loan: 2 complaints (0.5%), resolution 0.0%
  • Debt collection 306 78.5% – 35% relief
  • Credit reporting, 52 13.3% – 37% relief
  • Credit reporting 27 6.9% – 11% relief
  • Credit reporting 3 0.8% – 0% relief
  • Payday loan 2 0.5% – 0% relief

How Professional Credit Management, Inc's 390 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 306
Credit reporting, credit repair services, or other personal consumer reports 52
Credit reporting or other personal consumer reports 27
Credit reporting 3
Payday loan 2

Top States

State Complaints
AR 194
TN 87
MS 28
LA 26
TX 16
MO 11
FL 6
CA 3
IL 2
KS 2
SC 2
MI 2
AL 2
AK 1
NJ 1
WV 1
IA 1
OK 1
NY 1
GA 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 134
Written notification about debt 77
Incorrect information on your report 37
False statements or representation 32
Took or threatened to take negative or legal action 19
Disclosure verification of debt 16
Problem with a credit reporting company's investigation into an existing problem 16
Improper use of your report 13
Problem with a company's investigation into an existing problem 11
Cont'd attempts collect debt not owed 11
Communication tactics 10
Threatened to contact someone or share information improperly 3
Credit monitoring or identity theft protection services 2
Incorrect information on credit report 2
Can't contact lender 2
Improper contact or sharing of info 2
Taking/threatening an illegal action 2
Improper use of my credit report 1

Yearly Trend

Year Complaints Timely
2014 12 100%
2015 13 92.3%
2016 3 100%
2017 29 100%
2018 14 100%
2019 18 100%
2020 41 100%
2021 73 100%
2022 38 100%
2023 35 100%
2024 33 97%
2025 56 100%
2026 25 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Professional Credit Management, Inc

Professional Credit Management, Inc's 390 logged complaints stay concentrated: only 22 states show a filing on record. 42.1% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2014 through 2026-06-16.

Professional Credit Management, Inc answers 99.5% of complaints inside the CFPB's tracked window and closes 67.2% with a written explanation. 32.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Professional Credit Management, Inc.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Professional Credit Management, Inc have?

390, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Professional Credit Management, Inc respond to complaints on time?

99.5% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Professional Credit Management, Inc?

"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.