CFPB · Single-product concentration
Professional Credit Management, Inc
390 CFPB complaints · 78.5% in "Debt collection" · top issue Attempts to collect debt not owed.
Professional Credit Management, Inc: 78.5% of 390 CFPB complaints sit in "Debt collection". Timely 99.5% · relief 32.8%. Allegations, not findings.
- Single-product concentration
- +108.3% filings 2014 to 2026
CFPB relief outcome brief
CCDB company professional-credit-management-inc
32.8% relief · 99.5% timely · 390 filings · Debt collection
Same-product relief peers
Nearest relief peer: First Heritage Credit LLC (33.1% relief)
Professional Credit Management, Inc closes 32.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Professional Credit Management, Inc's 390 filings include narrative text
42.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Professional Credit Management, Inc complaint mix by product
- Debt collection 306 78.5% – 35% relief
- Credit reporting, 52 13.3% – 37% relief
- Credit reporting 27 6.9% – 11% relief
- Credit reporting 3 0.8% – 0% relief
- Payday loan 2 0.5% – 0% relief
How Professional Credit Management, Inc's 390 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 306 |
| Credit reporting, credit repair services, or other personal consumer reports | 52 |
| Credit reporting or other personal consumer reports | 27 |
| Credit reporting | 3 |
| Payday loan | 2 |
Concentrated filing states for Professional Credit Management, Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- AR
- 49.7% of this company's filings
Professional Credit Management, Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 25
- +108.3% vs 2014
Top States
| State | Complaints |
|---|---|
| AR | 194 |
| TN | 87 |
| MS | 28 |
| LA | 26 |
| TX | 16 |
| MO | 11 |
| FL | 6 |
| CA | 3 |
| IL | 2 |
| KS | 2 |
| SC | 2 |
| MI | 2 |
| AL | 2 |
| AK | 1 |
| NJ | 1 |
| WV | 1 |
| IA | 1 |
| OK | 1 |
| NY | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 134 |
| Written notification about debt | 77 |
| Incorrect information on your report | 37 |
| False statements or representation | 32 |
| Took or threatened to take negative or legal action | 19 |
| Disclosure verification of debt | 16 |
| Problem with a credit reporting company's investigation into an existing problem | 16 |
| Improper use of your report | 13 |
| Problem with a company's investigation into an existing problem | 11 |
| Cont'd attempts collect debt not owed | 11 |
| Communication tactics | 10 |
| Threatened to contact someone or share information improperly | 3 |
| Credit monitoring or identity theft protection services | 2 |
| Incorrect information on credit report | 2 |
| Can't contact lender | 2 |
| Improper contact or sharing of info | 2 |
| Taking/threatening an illegal action | 2 |
| Improper use of my credit report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 12 | 100% |
| 2015 | 13 | 92.3% |
| 2016 | 3 | 100% |
| 2017 | 29 | 100% |
| 2018 | 14 | 100% |
| 2019 | 18 | 100% |
| 2020 | 41 | 100% |
| 2021 | 73 | 100% |
| 2022 | 38 | 100% |
| 2023 | 35 | 100% |
| 2024 | 33 | 97% |
| 2025 | 56 | 100% |
| 2026 | 25 | 100% |
Source: CFPB Consumer Complaint Database
Professional Credit Management, Inc filings cluster in one product
Professional Credit Management, Inc's 390 logged complaints stay concentrated: only 22 states show a filing. 42.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-16.
Professional Credit Management, Inc answers 99.5% of complaints inside the CFPB's tracked window and closes 67.2% with a written explanation. 32.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Professional Credit Management, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Professional Credit Management, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 390.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Professional Credit Management, Inc (99.5% timely; 32.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration