CFPB · Single-product concentration
Portland Credit Inc
17 CFPB complaints · 100% in "Debt collection" · top issue Communication tactics.
Portland Credit Inc: 100% of 17 CFPB complaints sit in "Debt collection". Timely 82.4% · relief 0%. Allegations, not findings.
- Single-product concentration
- -75% filings 2014 to 2021
CFPB relief outcome brief
CCDB company portland-credit-inc
0% relief · 82.4% timely · 17 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Portland Credit Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Portland Credit Inc scores strongest on closed with explanation (78/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
69 / 100 percentile-benchmarked
82.4% of complaints answered inside the CFPB 15-day window
Closed with explanation
78 / 100 percentile-benchmarked
88.2% of complaints closed with an explanation to the consumer
How 17 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Portland Credit Inc complaint mix by product
- Debt collection 17 100.0% – 0% relief
How Portland Credit Inc's 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 17 |
Concentrated filing states for Portland Credit Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- OR
- 70.6% of this company's filings
Portland Credit Inc falling annual filings
Annual filing volume from the CFPB public database
- 2021
- 1
- -75% vs 2014
Top States
| State | Complaints |
|---|---|
| OR | 12 |
| TX | 1 |
| CA | 1 |
| AZ | 1 |
| WA | 1 |
| NH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 4 |
| Disclosure verification of debt | 3 |
| Improper contact or sharing of info | 2 |
| Cont'd attempts collect debt not owed | 2 |
| Attempts to collect debt not owed | 2 |
| False statements or representation | 1 |
| Taking/threatening an illegal action | 1 |
| Written notification about debt | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 4 | 100% |
| 2015 | 4 | 100% |
| 2016 | 3 | 66.7% |
| 2017 | 3 | 100% |
| 2019 | 1 | 100% |
| 2020 | 1 | 0% |
| 2021 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Portland Credit Inc filings cluster in one product
Portland Credit Inc's 17 logged complaints stay concentrated: only 6 states show a filing. Only 35.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2021-03-08.
Portland Credit Inc answers 82.4% of complaints inside the CFPB's tracked window and closes 88.2% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Portland Credit Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Portland Credit Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 17.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 82.4%.
- U.S. Auto Sales Inc. Δ 0.1 pts · 212 complaints 82.5%timely
- Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch Δ 0.2 pts · 356 complaints 82.6%timely
- Collins Asset Group, LLC Δ 0.2 pts · 242 complaints 82.6%timely
- Collection Consultants of California Δ 0.2 pts · 297 complaints 82.2%timely
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Portland Credit Inc (82.4% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration