Plaid Inc.
34 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Plaid Inc. complaint mix by product
- Money transfer, 15 44.1% – 0% relief
- Credit reporting 11 32.4% – 0% relief
- Checking or 7 20.6% – 0% relief
- Credit card 1 2.9% – 0% relief
How Plaid Inc.'s 34 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 15 |
| Credit reporting or other personal consumer reports | 11 |
| Checking or savings account | 7 |
| Credit card or prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| NY | 4 |
| TX | 3 |
| GA | 3 |
| MN | 2 |
| LA | 2 |
| MD | 2 |
| VA | 2 |
| FL | 2 |
| WA | 2 |
| SC | 2 |
| TN | 2 |
| MA | 1 |
| CO | 1 |
| MI | 1 |
| VT | 1 |
| MS | 1 |
| NC | 1 |
| IL | 1 |
| ID | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 7 |
| Problem with a company's investigation into an existing issue | 4 |
| Managing, opening, or closing your mobile wallet account | 3 |
| Fraud or scam | 3 |
| Incorrect information on your report | 3 |
| Unauthorized transactions or other transaction problem | 3 |
| Other transaction problem | 2 |
| Improper use of your report | 2 |
| Unable to get your credit report or credit score | 2 |
| Money was not available when promised | 1 |
| Other service problem | 1 |
| Problem with a purchase or transfer | 1 |
| Trouble accessing funds in your mobile or digital wallet | 1 |
| Confusing or missing disclosures | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 7 | 100% |
| 2024 | 10 | 100% |
| 2025 | 10 | 90% |
| 2026 | 7 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Plaid Inc.
Plaid Inc.'s 34 logged complaints stay concentrated: only 19 states show a filing on record. 52.9% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2023 through 2026-05-22.
Plaid Inc. answers 97.1% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Plaid Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Plaid Inc. have?
34, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Plaid Inc. respond to complaints on time?
97.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Plaid Inc.?
"Managing an account", filed under the "Money transfer, virtual currency, or money service" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.