CFPB · Narrative-heavy record
Plaid Inc.
34 CFPB complaints · 52.9% with narratives · top issue Managing an account.
Plaid Inc.: 52.9% of 34 filings include consumer narratives. Timely 97.1% · relief 0% · top product Money transfer, virtual currency, or money service. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2023 to 2026
CFPB relief outcome brief
CCDB company plaid-inc
0% relief · 97.1% timely · 34 filings · Money transfer, virtual currency, or money service
Same-product relief peers
Nearest relief peer: Early Warning Services, LLC (0% relief)
Plaid Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Plaid Inc. scores strongest on closed with explanation (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
95 / 100 percentile-benchmarked
97.1% of complaints answered inside the CFPB 15-day window
Closed with explanation
100 / 100 percentile-benchmarked
100% of complaints closed with an explanation to the consumer
Most of Plaid Inc.'s 34 filings include narrative text
52.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Plaid Inc. complaint mix by product
- Money transfer, 15 44.1% – 0% relief
- Credit reporting 11 32.4% – 0% relief
- Checking or 7 20.6% – 0% relief
- Credit card 1 2.9% – 0% relief
How Plaid Inc.'s 34 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 15 |
| Credit reporting or other personal consumer reports | 11 |
| Checking or savings account | 7 |
| Credit card or prepaid card | 1 |
Where Plaid Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NY
- 11.8% of this company's filings
Plaid Inc. complaints by year
Annual filing volume from the CFPB public database
- 2026
- 7
- 0% vs 2023
Top States
| State | Complaints |
|---|---|
| NY | 4 |
| TX | 3 |
| GA | 3 |
| MN | 2 |
| LA | 2 |
| MD | 2 |
| VA | 2 |
| FL | 2 |
| WA | 2 |
| SC | 2 |
| TN | 2 |
| MA | 1 |
| CO | 1 |
| MI | 1 |
| VT | 1 |
| MS | 1 |
| NC | 1 |
| IL | 1 |
| ID | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 7 |
| Problem with a company's investigation into an existing issue | 4 |
| Managing, opening, or closing your mobile wallet account | 3 |
| Fraud or scam | 3 |
| Incorrect information on your report | 3 |
| Unauthorized transactions or other transaction problem | 3 |
| Other transaction problem | 2 |
| Improper use of your report | 2 |
| Unable to get your credit report or credit score | 2 |
| Money was not available when promised | 1 |
| Other service problem | 1 |
| Problem with a purchase or transfer | 1 |
| Trouble accessing funds in your mobile or digital wallet | 1 |
| Confusing or missing disclosures | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 7 | 100% |
| 2024 | 10 | 100% |
| 2025 | 10 | 90% |
| 2026 | 7 | 100% |
Source: CFPB Consumer Complaint Database
Plaid Inc.'s narrative-rich complaint ledger
Plaid Inc.'s 34 logged complaints stay concentrated: only 19 states show a filing. 52.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2023 through 2026-05-22.
Plaid Inc. answers 97.1% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Plaid Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Plaid Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 34.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Plaid Inc. (97.1% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record