2026 data Public-data reference. official source

Pinebrook Holdings, LLC

21 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

21 consumer complaints filed with the CFPB

This profile shows Pinebrook Holdings, LLC's complaint history from CFPB public records. 21 consumers have filed complaints since 2015. The company has a 100% timely response rate and has provided relief in 23.8% of cases.

21
Total Complaints
100%
Timely Response
4.8%
Disputed
23.8%
Relief Provided
11
States Active
2015
Since

Total complaints

21

Filed since 2015

Timely response

100%

CFPB-tracked response window

Relief rate

23.8%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 23.8%
Industry median

Share closed with monetary or non-monetary relief.

Pinebrook Holdings, LLC complaint mix by product

Total complaints: 21

Pinebrook Holdings, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 21 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 8 complaints (38.1%), resolution 12.5% Debt collection 38.1% Payday loan,: 5 complaints (23.8%), resolution 40.0% Payday loan, 23.8% Payday loan,: 4 complaints (19.0%), resolution 0.0% Payday loan, 19.0% Payday loan: 3 complaints (14.3%), resolution 33.3% Payday loan 14.3% Consumer Loan: 1 complaints (4.8%), resolution 100.0%
  • Debt collection 8 38.1% 13% relief
  • Payday loan, 5 23.8% 40% relief
  • Payday loan, 4 19.0% 0% relief
  • Payday loan 3 14.3% 33% relief
  • Consumer Loan 1 4.8% 100% relief

How Pinebrook Holdings, LLC's 21 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 8
Payday loan, title loan, or personal loan 5
Payday loan, title loan, personal loan, or advance loan 4
Payday loan 3
Consumer Loan 1

Top States

State Complaints
MO 6
LA 3
DE 2
CA 2
NM 1
TX 1
MS 1
UT 1
WI 1
IL 1
MI 1

Top Issues

Issue Complaints
Charged fees or interest you didn't expect 4
Charged bank acct wrong day or amt 2
Threatened to contact someone or share information improperly 2
Problem when making payments 2
Taking/threatening an illegal action 2
Took or threatened to take negative or legal action 1
Money was taken from your bank account on the wrong day or for the wrong amount 1
Attempts to collect debt not owed 1
Communication tactics 1
False statements or representation 1
Can't contact lender 1
Loan payment wasn't credited to your account 1
Problem with the payoff process at the end of the loan 1
Managing the loan or lease 1

Yearly Trend

Year Complaints Timely
2015 1 100%
2016 3 100%
2017 2 100%
2018 2 100%
2019 2 100%
2021 2 100%
2022 1 100%
2023 2 100%
2024 3 100%
2025 3 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Pinebrook Holdings, LLC

Pinebrook Holdings, LLC has accumulated 21 consumer complaints in the CFPB public database, with filings active across 11 U.S. states. Of those submissions, 16 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2025-08-05, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Pinebrook Holdings, LLC reports a 100% timely-response rate and has closed 76.2% of cases with a written explanation to the consumer. 23.8% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 4.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Charged fees or interest you didn't expect".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Pinebrook Holdings, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Pinebrook Holdings, LLC have?

Pinebrook Holdings, LLC has received 21 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Pinebrook Holdings, LLC respond to complaints on time?

Pinebrook Holdings, LLC has a 100% timely response rate to CFPB complaints.

What is the most common complaint about Pinebrook Holdings, LLC?

The most common issue reported against Pinebrook Holdings, LLC is "Charged fees or interest you didn't expect" in the "Debt collection" product category.

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