Pinebrook Holdings, LLC
27 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Pinebrook Holdings, LLC complaint mix by product
- Debt collection 12 44.4% – 8% relief
- Payday loan, 6 22.2% – 33% relief
- Payday loan, 5 18.5% – 0% relief
- Payday loan 3 11.1% – 33% relief
- Consumer Loan 1 3.7% – 100% relief
How Pinebrook Holdings, LLC's 27 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 12 |
| Payday loan, title loan, or personal loan | 6 |
| Payday loan, title loan, personal loan, or advance loan | 5 |
| Payday loan | 3 |
| Consumer Loan | 1 |
Top States
| State | Complaints |
|---|---|
| MO | 8 |
| DE | 3 |
| LA | 3 |
| CA | 2 |
| WI | 2 |
| NM | 1 |
| TX | 1 |
| KY | 1 |
| MS | 1 |
| MI | 1 |
| VA | 1 |
| UT | 1 |
| IL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 5 |
| Attempts to collect debt not owed | 3 |
| Threatened to contact someone or share information improperly | 3 |
| Communication tactics | 2 |
| Problem when making payments | 2 |
| Charged bank acct wrong day or amt | 2 |
| Taking/threatening an illegal action | 2 |
| Loan payment wasn't credited to your account | 1 |
| Took or threatened to take negative or legal action | 1 |
| Managing the loan or lease | 1 |
| Can't contact lender | 1 |
| Struggling to pay your loan | 1 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 3 | 100% |
| 2017 | 3 | 66.7% |
| 2018 | 2 | 100% |
| 2019 | 2 | 100% |
| 2021 | 2 | 100% |
| 2022 | 1 | 100% |
| 2023 | 2 | 100% |
| 2024 | 4 | 100% |
| 2025 | 5 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Pinebrook Holdings, LLC
Pinebrook Holdings, LLC's 27 logged complaints stay concentrated: only 13 states show a filing on record. 81.5% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2026-04-01.
Pinebrook Holdings, LLC answers 96.3% of complaints inside the CFPB's tracked window and closes 81.5% with a written explanation. 18.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Charged fees or interest you didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Pinebrook Holdings, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Pinebrook Holdings, LLC have?
27, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Pinebrook Holdings, LLC respond to complaints on time?
96.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Pinebrook Holdings, LLC?
"Charged fees or interest you didn't expect", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.