CFPB · Narrative-heavy record
Personal Loan Service
3 CFPB complaints · 66.7% with narratives · top issue Charged bank acct wrong day or amt.
Personal Loan Service: 66.7% of 3 filings include consumer narratives. Timely 0% · relief 0% · top product Payday loan, title loan, or personal loan. Allegations, not findings.
- Narrative-heavy record
- -50% filings 2017 to 2021
CFPB relief outcome brief
CCDB company personal-loan-service
0% relief · 0% timely · 3 filings · Payday loan, title loan, or personal loan
Same-product relief peers
Nearest relief peer: Kashia Services (0% relief)
Personal Loan Service closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Personal Loan Service has 3 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Personal Loan Service complaint mix by product
- Payday loan, 2 66.7% – 0% relief
- Payday loan 1 33.3% – 0% relief
How Personal Loan Service's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 2 |
| Payday loan | 1 |
Personal Loan Service falling annual filings
Annual filing volume from the CFPB public database
- 2021
- 1
- -50% vs 2017
Top States
| State | Complaints |
|---|---|
| OK | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged bank acct wrong day or amt | 1 |
| Charged fees or interest you didn't expect | 1 |
| Problem with the payoff process at the end of the loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 2 | 0% |
| 2021 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Personal Loan Service's narrative-rich complaint ledger
Personal Loan Service's 3 logged complaints stay concentrated: only 1 state shows a filing. 66.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2021-11-15.
Personal Loan Service answers 0% of complaints inside the CFPB's tracked window and closes 0% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, or personal loan" draws the most filings, most often for "Charged bank acct wrong day or amt."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Personal Loan Service.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Personal Loan Service: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 3.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 0%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Personal Loan Service (0% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record