Personal Loan Service
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Personal Loan Service complaint mix by product
- Payday loan, 2 66.7% – 0% relief
- Payday loan 1 33.3% – 0% relief
How Personal Loan Service's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 2 |
| Payday loan | 1 |
Top States
| State | Complaints |
|---|---|
| OK | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged bank acct wrong day or amt | 1 |
| Charged fees or interest you didn't expect | 1 |
| Problem with the payoff process at the end of the loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 2 | 0% |
| 2021 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Personal Loan Service
Personal Loan Service's 3 logged complaints stay concentrated: only 1 state shows a filing on record. 66.7% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2017 through 2021-11-15.
Personal Loan Service answers 0% of complaints inside the CFPB's tracked window and closes 0% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, or personal loan" draws the most filings, most often for "Charged bank acct wrong day or amt."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Personal Loan Service.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Personal Loan Service have?
3, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Personal Loan Service respond to complaints on time?
0% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Personal Loan Service?
"Charged bank acct wrong day or amt", filed under the "Payday loan, title loan, or personal loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.