CFPB · Single-product concentration

Peoples Home Equity, Inc.

28 CFPB complaints · 78.6% in "Mortgage" · top issue Application, originator, mortgage broker.

28 CFPB complaints

Peoples Home Equity, Inc.: 78.6% of 28 CFPB complaints sit in "Mortgage". Timely 67.9% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2012 to 2025

CFPB relief outcome brief

CCDB company peoples-home-equity-inc

0% relief · 67.9% timely · 28 filings · Mortgage

Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)

Peoples Home Equity, Inc. (t…0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Peoples Home Equity, Inc. and nearest filing-volume peers

Peoples Home Equity, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 28 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 67.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Peoples Home Equity, Inc. complaint mix by product

Total complaints: 28

Peoples Home Equity, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 28 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 22 complaints (78.6%), resolution 0.0% Mortgage 78.6% Credit reporting,: 3 complaints (10.7%), resolution 0.0% Credit reporting, 10.7% Credit reporting: 2 complaints (7.1%), resolution 0.0% Credit reporting 7.1% Debt or: 1 complaints (3.6%), resolution 0.0%
  • Mortgage 22 78.6% 0% relief
  • Credit reporting, 3 10.7% 0% relief
  • Credit reporting 2 7.1% 0% relief
  • Debt or 1 3.6% 0% relief

How Peoples Home Equity, Inc.'s 28 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 22
Credit reporting, credit repair services, or other personal consumer reports 3
Credit reporting or other personal consumer reports 2
Debt or credit management 1

Where Peoples Home Equity, Inc. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TN
28.6% of this company's filings
TN8CA6IL5WI2NJ1MI1GA1VA1

Peoples Home Equity, Inc. complaints by year

Annual filing volume from the CFPB public database

Trend in view
2025
1
0% vs 2012
0123456 201220132014201520162017201820202021202320242025 1

Top States

State Complaints
TN 8
CA 6
IL 5
WI 2
NJ 1
MI 1
GA 1
VA 1
FL 1
TX 1
MD 1

Top Issues

Issue Complaints
Application, originator, mortgage broker 8
Improper use of your report 3
Loan modification,collection,foreclosure 3
Applying for a mortgage or refinancing an existing mortgage 3
Closing on a mortgage 3
Incorrect information on your report 2
Settlement process and costs 2
Trouble during payment process 2
Problem with customer service 1
Loan servicing, payments, escrow account 1

Yearly Trend

Year Complaints Timely
2012 1 100%
2013 5 100%
2014 2 100%
2015 2 100%
2016 2 100%
2017 5 60%
2018 5 80%
2020 2 0%
2021 1 0%
2023 1 0%
2024 1 0%
2025 1 0%

Source: CFPB Consumer Complaint Database

Peoples Home Equity, Inc. filings cluster in one product

Peoples Home Equity, Inc.'s 28 logged complaints stay concentrated: only 11 states show a filing. Only 35.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2025-02-03.

Peoples Home Equity, Inc. answers 67.9% of complaints inside the CFPB's tracked window and closes 75% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Peoples Home Equity, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Peoples Home Equity, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Peoples Home Equity, Inc. (67.9% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration