2026 data Public-data reference. official source

Peoples Home Equity, Inc.

25 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

25 consumer complaints filed with the CFPB

This profile shows Peoples Home Equity, Inc.'s complaint history from CFPB public records. 25 consumers have filed complaints since 2012. The company has a 68% timely response rate and has provided relief in 0% of cases.

25
Total Complaints
68%
Timely Response
20%
Disputed
0%
Relief Provided
10
States Active
2012
Since

Total complaints

25

Filed since 2012

Timely response

68%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 68.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Peoples Home Equity, Inc. complaint mix by product

Total complaints: 25

Peoples Home Equity, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 25 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 20 complaints (80.0%), resolution 0.0% Mortgage 80.0% Credit reporting: 2 complaints (8.0%), resolution 0.0% Credit reporting 8.0% Credit reporting,: 2 complaints (8.0%), resolution 0.0% Credit reporting, 8.0% Debt or: 1 complaints (4.0%), resolution 0.0%
  • Mortgage 20 80.0% 0% relief
  • Credit reporting 2 8.0% 0% relief
  • Credit reporting, 2 8.0% 0% relief
  • Debt or 1 4.0% 0% relief

How Peoples Home Equity, Inc.'s 25 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 20
Credit reporting or other personal consumer reports 2
Credit reporting, credit repair services, or other personal consumer reports 2
Debt or credit management 1

Top States

State Complaints
TN 8
CA 5
IL 4
WI 2
MI 1
NJ 1
VA 1
FL 1
GA 1
MD 1

Top Issues

Issue Complaints
Application, originator, mortgage broker 8
Applying for a mortgage or refinancing an existing mortgage 3
Loan modification,collection,foreclosure 3
Improper use of your report 2
Settlement process and costs 2
Incorrect information on your report 2
Trouble during payment process 2
Problem with customer service 1
Closing on a mortgage 1
Loan servicing, payments, escrow account 1

Yearly Trend

Year Complaints Timely
2012 1 100%
2013 5 100%
2014 2 100%
2015 2 100%
2016 2 100%
2017 5 60%
2018 2 100%
2020 2 0%
2021 1 0%
2023 1 0%
2024 1 0%
2025 1 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Peoples Home Equity, Inc.

Peoples Home Equity, Inc. has accumulated 25 consumer complaints in the CFPB public database, with filings active across 10 U.S. states. Of those submissions, 7 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2025-02-03, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Peoples Home Equity, Inc. reports a 68% timely-response rate and has closed 76% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 20% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Application, originator, mortgage broker".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Peoples Home Equity, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Peoples Home Equity, Inc. have?

Peoples Home Equity, Inc. has received 25 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Peoples Home Equity, Inc. respond to complaints on time?

Peoples Home Equity, Inc. has a 68% timely response rate to CFPB complaints.

What is the most common complaint about Peoples Home Equity, Inc.?

The most common issue reported against Peoples Home Equity, Inc. is "Application, originator, mortgage broker" in the "Mortgage" product category.

Related