Total complaints
16
Filed since 2015
16 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
16 consumer complaints filed with the CFPB
This profile shows Payday America Inc.'s complaint history from CFPB public records. 16 consumers have filed complaints since 2015. The company has a 56.3% timely response rate and has provided relief in 12.5% of cases.
Total complaints
16
Filed since 2015
Timely response
56.3%
CFPB-tracked response window
Relief rate
12.5%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Payday America Inc.'s 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Payday loan | 4 |
| Payday loan, title loan, or personal loan | 3 |
| Payday loan, title loan, personal loan, or advance loan | 3 |
| Debt collection | 3 |
| Credit reporting or other personal consumer reports | 2 |
| Checking or savings account | 1 |
| State | Complaints |
|---|---|
| MN | 10 |
| TX | 2 |
| KS | 1 |
| IL | 1 |
| LA | 1 |
| Issue | Complaints |
|---|---|
| Money was taken from your bank account on the wrong day or for the wrong amount | 3 |
| Payment to acct not credited | 2 |
| Improper use of your report | 2 |
| Charged fees or interest you didn't expect | 1 |
| Received a loan you didn't apply for | 1 |
| Can't stop charges to bank account | 1 |
| Written notification about debt | 1 |
| Problem with a lender or other company charging your account | 1 |
| Communication tactics | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Charged bank acct wrong day or amt | 1 |
| Loan payment wasn't credited to your account | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 3 | 33.3% |
| 2017 | 2 | 100% |
| 2018 | 1 | 100% |
| 2019 | 1 | 100% |
| 2020 | 1 | 0% |
| 2023 | 1 | 100% |
| 2024 | 2 | 100% |
| 2026 | 4 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Payday America Inc. has accumulated 16 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 6 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2026-03-13, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Payday America Inc. reports a 56.3% timely-response rate and has closed 62.5% of cases with a written explanation to the consumer. 12.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 12.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan", and the single most common underlying issue is "Money was taken from your bank account on the wrong day or for the wrong amount".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Payday America Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Payday America Inc. has received 16 consumer complaints filed with the Consumer Financial Protection Bureau.
Payday America Inc. has a 56.3% timely response rate to CFPB complaints.
The most common issue reported against Payday America Inc. is "Money was taken from your bank account on the wrong day or for the wrong amount" in the "Payday loan" product category.
Read our methodology — how this data is sourced, computed, and verified.