CFPB · Single-product concentration
Partners for Payment Relief
33 CFPB complaints · 72.7% in "Mortgage" · top issue Loan modification,collection,foreclosure.
Partners for Payment Relief: 72.7% of 33 CFPB complaints sit in "Mortgage". Timely 87.9% · relief 9.1%. Allegations, not findings.
- Single-product concentration
- -66.7% filings 2012 to 2026
CFPB relief outcome brief
CCDB company partners-for-payment-relief
9.1% relief · 87.9% timely · 33 filings · Mortgage
Same-product relief peers
Nearest relief peer: American Neighborhood Mortgage (9.1% relief)
Partners for Payment Relief closes 9.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 33 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Partners for Payment Relief complaint mix by product
- Mortgage 24 72.7% – 13% relief
- Debt collection 9 27.3% – 0% relief
How Partners for Payment Relief's 33 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 24 |
| Debt collection | 9 |
Where Partners for Payment Relief complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 15.2% of this company's filings
Partners for Payment Relief falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -66.7% vs 2012
Top States
| State | Complaints |
|---|---|
| GA | 5 |
| CA | 5 |
| FL | 3 |
| PA | 3 |
| NY | 2 |
| MI | 2 |
| NC | 2 |
| MD | 1 |
| KS | 1 |
| VA | 1 |
| MA | 1 |
| IL | 1 |
| NM | 1 |
| CO | 1 |
| ID | 1 |
| NJ | 1 |
| LA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan modification,collection,foreclosure | 11 |
| Other | 4 |
| Loan servicing, payments, escrow account | 3 |
| Struggling to pay mortgage | 3 |
| False statements or representation | 2 |
| Cont'd attempts collect debt not owed | 2 |
| Taking/threatening an illegal action | 2 |
| Trouble during payment process | 2 |
| Disclosure verification of debt | 1 |
| Attempts to collect debt not owed | 1 |
| Took or threatened to take negative or legal action | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 3 | 33.3% |
| 2013 | 6 | 83.3% |
| 2014 | 4 | 100% |
| 2015 | 6 | 100% |
| 2016 | 2 | 100% |
| 2017 | 6 | 100% |
| 2018 | 2 | 100% |
| 2019 | 2 | 100% |
| 2021 | 1 | 100% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Partners for Payment Relief filings cluster in one product
Partners for Payment Relief's 33 logged complaints stay concentrated: only 17 states show a filing. Only 21.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2026-04-06.
Partners for Payment Relief answers 87.9% of complaints inside the CFPB's tracked window and closes 87.9% with a written explanation. 9.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan modification,collection,foreclosure."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Partners for Payment Relief.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Partners for Payment Relief: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 33.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 87.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Partners for Payment Relief (87.9% timely; 9.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration