2026 data Public-data reference. official source

Pacific Credit Exchange Corporation

127 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

127 consumer complaints filed with the CFPB

This profile shows Pacific Credit Exchange Corporation's complaint history from CFPB public records. 127 consumers have filed complaints since 2014. The company has a 100% timely response rate and has provided relief in 15.7% of cases.

127
Total Complaints
100%
Timely Response
0%
Disputed
15.7%
Relief Provided
9
States Active
2014
Since

Total complaints

127

Filed since 2014

Timely response

100%

CFPB-tracked response window

Relief rate

15.7%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 15.7%
Industry median

Share closed with monetary or non-monetary relief.

Pacific Credit Exchange Corporation complaint mix by product

Total complaints: 127

Pacific Credit Exchange Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 127 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 73 complaints (57.5%), resolution 16.4% Debt collection 57.5% Credit reporting: 26 complaints (20.5%), resolution 7.7% Credit reporting 20.5% Credit reporting,: 19 complaints (15.0%), resolution 26.3% Credit reporting, 15.0% Vehicle loan: 4 complaints (3.1%), resolution 0.0% Credit card: 2 complaints (1.6%), resolution 0.0% Consumer Loan: 2 complaints (1.6%), resolution 50.0% Debt or: 1 complaints (0.8%), resolution 0.0%
  • Debt collection 73 57.5% 16% relief
  • Credit reporting 26 20.5% 8% relief
  • Credit reporting, 19 15.0% 26% relief
  • Vehicle loan 4 3.1% 0% relief
  • Credit card 2 1.6% 0% relief
  • Consumer Loan 2 1.6% 50% relief
  • Debt or 1 0.8% 0% relief

How Pacific Credit Exchange Corporation's 127 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 73
Credit reporting or other personal consumer reports 26
Credit reporting, credit repair services, or other personal consumer reports 19
Vehicle loan or lease 4
Credit card or prepaid card 2
Consumer Loan 2
Debt or credit management 1

Top States

State Complaints
CA 102
TX 8
NV 5
FL 3
UT 3
WA 2
AZ 2
OR 1
MS 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 29
Incorrect information on your report 18
Improper use of your report 16
False statements or representation 15
Written notification about debt 14
Took or threatened to take negative or legal action 11
Problem with a credit reporting company's investigation into an existing problem 9
Managing the loan or lease 4
Problem with a purchase shown on your statement 2
Threatened to contact someone or share information improperly 2
Disclosure verification of debt 1
Problem with a company's investigation into an existing problem 1
Fraud or scam 1
Problems at the end of the loan or lease 1
Problems when you are unable to pay 1
Cont'd attempts collect debt not owed 1
Problem with customer service 1

Yearly Trend

Year Complaints Timely
2014 2 100%
2016 2 100%
2017 3 100%
2018 4 100%
2019 4 100%
2020 8 100%
2021 23 100%
2022 18 100%
2023 10 100%
2024 28 100%
2025 21 100%
2026 4 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Pacific Credit Exchange Corporation

Pacific Credit Exchange Corporation has accumulated 127 consumer complaints in the CFPB public database, with filings active across 9 U.S. states. Of those submissions, 35 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-03-17, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Pacific Credit Exchange Corporation reports a 100% timely-response rate and has closed 84.3% of cases with a written explanation to the consumer. 15.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Pacific Credit Exchange Corporation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Pacific Credit Exchange Corporation have?

Pacific Credit Exchange Corporation has received 127 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Pacific Credit Exchange Corporation respond to complaints on time?

Pacific Credit Exchange Corporation has a 100% timely response rate to CFPB complaints.

What is the most common complaint about Pacific Credit Exchange Corporation?

The most common issue reported against Pacific Credit Exchange Corporation is "Attempts to collect debt not owed" in the "Debt collection" product category.

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