CFPB · Single-product concentration
Merchants Credit Corporation
154 CFPB complaints · 90.3% in "Debt collection" · top issue Attempts to collect debt not owed.
Merchants Credit Corporation: 90.3% of 154 CFPB complaints sit in "Debt collection". Timely 96.8% · relief 1.9%. Allegations, not findings.
- Single-product concentration
- -75% filings 2013 to 2026
CFPB relief outcome brief
CCDB company merchants-credit-corporation
1.9% relief · 96.8% timely · 154 filings · Debt collection
Same-product relief peers
Nearest relief peer: Capital Accounts, LLC (1.9% relief)
Merchants Credit Corporation closes 1.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Merchants Credit Corporation's 154 filings include narrative text
40.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Merchants Credit Corporation complaint mix by product
- Debt collection 139 90.3% – 1% relief
- Credit reporting, 13 8.4% – 8% relief
- Credit reporting 2 1.3% – 0% relief
How Merchants Credit Corporation's 154 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 139 |
| Credit reporting, credit repair services, or other personal consumer reports | 13 |
| Credit reporting or other personal consumer reports | 2 |
Concentrated filing states for Merchants Credit Corporation
Top states by attributed CFPB complaint volume for this company
- Leading state
- WA
- 71.4% of this company's filings
Merchants Credit Corporation falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -75% vs 2013
Top States
| State | Complaints |
|---|---|
| WA | 110 |
| CA | 10 |
| OR | 8 |
| FL | 4 |
| IL | 4 |
| MI | 3 |
| SC | 2 |
| ID | 2 |
| IN | 1 |
| AZ | 1 |
| NC | 1 |
| IA | 1 |
| AK | 1 |
| GA | 1 |
| VA | 1 |
| NY | 1 |
| NV | 1 |
| LA | 1 |
| AL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 30 |
| Disclosure verification of debt | 24 |
| False statements or representation | 23 |
| Cont'd attempts collect debt not owed | 23 |
| Written notification about debt | 15 |
| Communication tactics | 15 |
| Incorrect information on your report | 13 |
| Took or threatened to take negative or legal action | 3 |
| Taking/threatening an illegal action | 3 |
| Improper contact or sharing of info | 2 |
| Credit monitoring or identity theft protection services | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 4 | 100% |
| 2014 | 23 | 100% |
| 2015 | 14 | 100% |
| 2016 | 21 | 100% |
| 2017 | 12 | 100% |
| 2018 | 3 | 100% |
| 2019 | 10 | 100% |
| 2020 | 13 | 100% |
| 2021 | 8 | 100% |
| 2022 | 12 | 91.7% |
| 2023 | 15 | 73.3% |
| 2024 | 9 | 100% |
| 2025 | 9 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Merchants Credit Corporation filings cluster in one product
Merchants Credit Corporation's 154 logged complaints stay concentrated: only 19 states show a filing. 40.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-04-07.
Merchants Credit Corporation answers 96.8% of complaints inside the CFPB's tracked window and closes 98.1% with a written explanation. 1.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Merchants Credit Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Merchants Credit Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 154.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 96.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Merchants Credit Corporation (96.8% timely; 1.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration