CFPB · Single-product concentration

Andreu, Palma & Andreu, PL

154 CFPB complaints · 94.8% in "Debt collection" · top issue Attempts to collect debt not owed.

154 CFPB complaints

Andreu, Palma & Andreu, PL: 94.8% of 154 CFPB complaints sit in "Debt collection". Timely 99.4% · relief 6.5%. Allegations, not findings.

  • Single-product concentration
  • +650% filings 2013 to 2026

CFPB relief outcome brief

CCDB company andreu-palma-andreu-pl

6.5% relief · 99.4% timely · 154 filings · Debt collection

Nearest relief peer: Galaxy Capital Acquisitions, LLC (6.5% relief)

Andreu, Palma & Andreu, PL (…6.5%EMCC Holdings, LLC2.6%Greenstate Credit Union20.1%Merchants Credit Corporation1.9%Pacific Credit Exchange Corp…16.2%
Closed-with-relief % among Andreu, Palma & Andreu, PL and nearest filing-volume peers

Andreu, Palma & Andreu, PL closes 6.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Andreu, Palma & Andreu, PL's 154 filings include narrative text

48.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 99.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 6.5%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Andreu, Palma & Andreu, PL complaint mix by product

Total complaints: 154

Andreu, Palma & Andreu, PL complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 154 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 146 complaints (94.8%), resolution 6.2% Debt collection 94.8% Credit card: 4 complaints (2.6%), resolution 0.0% Checking or: 1 complaints (0.6%), resolution 0.0% Credit reporting: 1 complaints (0.6%), resolution 0.0% Consumer Loan: 1 complaints (0.6%), resolution 100.0% Credit reporting,: 1 complaints (0.6%), resolution 0.0%
  • Debt collection 146 94.8% 6% relief
  • Credit card 4 2.6% 0% relief
  • Checking or 1 0.6% 0% relief
  • Credit reporting 1 0.6% 0% relief
  • Consumer Loan 1 0.6% 100% relief
  • Credit reporting, 1 0.6% 0% relief

How Andreu, Palma & Andreu, PL's 154 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 146
Credit card 4
Checking or savings account 1
Credit reporting or other personal consumer reports 1
Consumer Loan 1
Credit reporting, credit repair services, or other personal consumer reports 1

Concentrated filing states for Andreu, Palma & Andreu, PL

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
88.3% of this company's filings
FL136NJ6GA6TX3HI1WA1MI1

Andreu, Palma & Andreu, PL rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
15
+650% vs 2013
01020304050 20132015201720192021202320252026 15

Top States

State Complaints
FL 136
NJ 6
GA 6
TX 3
HI 1
WA 1
MI 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 34
Took or threatened to take negative or legal action 31
False statements or representation 25
Written notification about debt 22
Disclosure verification of debt 14
Cont'd attempts collect debt not owed 7
Taking/threatening an illegal action 5
Threatened to contact someone or share information improperly 3
Incorrect information on your report 2
Communication tactics 2
Improper contact or sharing of info 2
Improper use of your report 1
Problem with a lender or other company charging your account 1
Problem with a purchase shown on your statement 1
Struggling to pay your bill 1
Electronic communications 1
Arbitration 1
Problems when you are unable to pay 1

Yearly Trend

Year Complaints Timely
2013 2 100%
2014 9 100%
2015 4 100%
2016 14 92.9%
2017 8 100%
2018 3 100%
2019 2 100%
2020 6 100%
2021 4 100%
2022 7 100%
2023 19 100%
2024 18 100%
2025 43 100%
2026 15 100%

Source: CFPB Consumer Complaint Database

Andreu, Palma & Andreu, PL filings cluster in one product

Andreu, Palma & Andreu, PL's 154 logged complaints stay concentrated: only 7 states show a filing. 48.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-25.

Andreu, Palma & Andreu, PL answers 99.4% of complaints inside the CFPB's tracked window and closes 92.9% with a written explanation. 6.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Andreu, Palma & Andreu, PL.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Andreu, Palma & Andreu, PL: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Andreu, Palma & Andreu, PL (99.4% timely; 6.5% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration