CFPB · Mid-pack CFPB posture
The Aligned Company DBA Extra
163 CFPB complaints · 30 states · top issue Incorrect information on your report.
The Aligned Company DBA Extra has 163 consumer complaints in the CFPB public database. Timely response is 99.4%; 0.6% closed with relief; top product Credit reporting or other personal consumer reports. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +866.7% filings 2021 to 2026
CFPB relief outcome brief
CCDB company the-aligned-company-dba-extra
0.6% relief · 99.4% timely · 163 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Upstart Holdings, Inc. (0.6% relief)
The Aligned Company DBA Extra closes 0.6% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 163 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
The Aligned Company DBA Extra complaint mix by product
- Credit reporting 81 50.6% – 0% relief
- Debt collection 25 15.6% – 0% relief
- Credit reporting, 20 12.5% – 5% relief
- Credit card 19 11.9% – 0% relief
- Credit card 7 4.4% – 0% relief
- Prepaid card 4 2.5% – 0% relief
- Checking or 4 2.5% – 0% relief
How The Aligned Company DBA Extra's 163 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 81 |
| Debt collection | 25 |
| Credit reporting, credit repair services, or other personal consumer reports | 20 |
| Credit card | 19 |
| Credit card or prepaid card | 7 |
| Prepaid card | 4 |
| Checking or savings account | 4 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Debt or credit management | 1 |
Where The Aligned Company DBA Extra complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 18.4% of this company's filings
The Aligned Company DBA Extra rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 29
- +866.7% vs 2021
Top States
| State | Complaints |
|---|---|
| TX | 30 |
| FL | 27 |
| GA | 17 |
| CA | 16 |
| NY | 15 |
| IL | 5 |
| AL | 5 |
| NC | 5 |
| NJ | 5 |
| VA | 4 |
| OH | 4 |
| WA | 3 |
| AZ | 3 |
| MI | 3 |
| IN | 2 |
| PA | 2 |
| NM | 2 |
| TN | 2 |
| OK | 2 |
| MD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 59 |
| Improper use of your report | 27 |
| Attempts to collect debt not owed | 13 |
| Problem with a company's investigation into an existing problem | 13 |
| Written notification about debt | 5 |
| Getting a credit card | 4 |
| Closing your account | 4 |
| Took or threatened to take negative or legal action | 4 |
| Unexpected or other fees | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Other features, terms, or problems | 3 |
| Problem with a purchase shown on your statement | 3 |
| Problem getting a card or closing an account | 3 |
| Problem with fraud alerts or security freezes | 2 |
| Problem when making payments | 2 |
| False statements or representation | 2 |
| Confusing or misleading advertising or marketing | 1 |
| Managing an account | 1 |
| Getting a line of credit | 1 |
| Advertising | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 3 | 100% |
| 2022 | 14 | 100% |
| 2023 | 32 | 96.9% |
| 2024 | 40 | 100% |
| 2025 | 45 | 100% |
| 2026 | 29 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about The Aligned Company DBA Extra
The Aligned Company DBA Extra's 163 logged complaints stay concentrated: only 30 states show a filing. Only 38% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2021 through 2026-05-21.
The Aligned Company DBA Extra answers 99.4% of complaints inside the CFPB's tracked window and closes 95.1% with a written explanation. 0.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about The Aligned Company DBA Extra.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for The Aligned Company DBA Extra: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 163.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for The Aligned Company DBA Extra (99.4% timely; 0.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture