The Aligned Company DBA Extra
163 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
The Aligned Company DBA Extra complaint mix by product
- Credit reporting 81 50.6% – 0% relief
- Debt collection 25 15.6% – 0% relief
- Credit reporting, 20 12.5% – 5% relief
- Credit card 19 11.9% – 0% relief
- Credit card 7 4.4% – 0% relief
- Prepaid card 4 2.5% – 0% relief
- Checking or 4 2.5% – 0% relief
How The Aligned Company DBA Extra's 163 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 81 |
| Debt collection | 25 |
| Credit reporting, credit repair services, or other personal consumer reports | 20 |
| Credit card | 19 |
| Credit card or prepaid card | 7 |
| Prepaid card | 4 |
| Checking or savings account | 4 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Debt or credit management | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 30 |
| FL | 27 |
| GA | 17 |
| CA | 16 |
| NY | 15 |
| IL | 5 |
| AL | 5 |
| NC | 5 |
| NJ | 5 |
| VA | 4 |
| OH | 4 |
| WA | 3 |
| AZ | 3 |
| MI | 3 |
| IN | 2 |
| PA | 2 |
| NM | 2 |
| TN | 2 |
| OK | 2 |
| MD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 59 |
| Improper use of your report | 27 |
| Attempts to collect debt not owed | 13 |
| Problem with a company's investigation into an existing problem | 13 |
| Written notification about debt | 5 |
| Getting a credit card | 4 |
| Closing your account | 4 |
| Took or threatened to take negative or legal action | 4 |
| Unexpected or other fees | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Other features, terms, or problems | 3 |
| Problem with a purchase shown on your statement | 3 |
| Problem getting a card or closing an account | 3 |
| Problem with fraud alerts or security freezes | 2 |
| Problem when making payments | 2 |
| False statements or representation | 2 |
| Confusing or misleading advertising or marketing | 1 |
| Managing an account | 1 |
| Getting a line of credit | 1 |
| Advertising | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 3 | 100% |
| 2022 | 14 | 100% |
| 2023 | 32 | 96.9% |
| 2024 | 40 | 100% |
| 2025 | 45 | 100% |
| 2026 | 29 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About The Aligned Company DBA Extra
The Aligned Company DBA Extra's 163 logged complaints stay concentrated: only 30 states show a filing on record. Only 38% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2021 through 2026-05-21.
The Aligned Company DBA Extra answers 99.4% of complaints inside the CFPB's tracked window and closes 95.1% with a written explanation. 0.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about The Aligned Company DBA Extra.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does The Aligned Company DBA Extra have?
163, per the CFPB's public complaint count for this company (see the full breakdown above).
Does The Aligned Company DBA Extra respond to complaints on time?
99.4% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about The Aligned Company DBA Extra?
"Incorrect information on your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.