2026 data Public-data reference. official source

The Aligned Company DBA Extra

127 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

127 consumer complaints filed with the CFPB

This profile shows The Aligned Company DBA Extra's complaint history from CFPB public records. 127 consumers have filed complaints since 2021. The company has a 100% timely response rate and has provided relief in 0% of cases.

127
Total Complaints
100%
Timely Response
0%
Disputed
0%
Relief Provided
25
States Active
2021
Since

Total complaints

127

Filed since 2021

Timely response

100%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

The Aligned Company DBA Extra complaint mix by product

Total complaints: 127

The Aligned Company DBA Extra complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 127 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 65 complaints (52.4%), resolution 0.0% Credit reporting 52.4% Debt collection: 19 complaints (15.3%), resolution 0.0% Debt collection 15.3% Credit card: 15 complaints (12.1%), resolution 0.0% Credit card 12.1% Credit reporting,: 14 complaints (11.3%), resolution 0.0% Credit reporting, 11.3% Credit card: 5 complaints (4.0%), resolution 0.0% Checking or: 3 complaints (2.4%), resolution 0.0% Prepaid card: 3 complaints (2.4%), resolution 0.0%
  • Credit reporting 65 52.4% 0% relief
  • Debt collection 19 15.3% 0% relief
  • Credit card 15 12.1% 0% relief
  • Credit reporting, 14 11.3% 0% relief
  • Credit card 5 4.0% 0% relief
  • Checking or 3 2.4% 0% relief
  • Prepaid card 3 2.4% 0% relief

How The Aligned Company DBA Extra's 127 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 65
Debt collection 19
Credit card 15
Credit reporting, credit repair services, or other personal consumer reports 14
Credit card or prepaid card 5
Checking or savings account 3
Prepaid card 3
Payday loan, title loan, personal loan, or advance loan 2
Debt or credit management 1

Top States

State Complaints
TX 24
FL 19
GA 14
CA 12
NY 10
NC 5
AL 5
NJ 4
OH 4
IL 4
VA 3
AZ 3
WA 3
TN 2
NM 2
MI 2
OK 2
PA 2
WY 1
NV 1

Top Issues

Issue Complaints
Incorrect information on your report 51
Improper use of your report 19
Attempts to collect debt not owed 10
Problem with a company's investigation into an existing problem 9
Written notification about debt 4
Getting a credit card 3
Closing your account 3
Problem getting a card or closing an account 3
Problem with a credit reporting company's investigation into an existing problem 2
False statements or representation 2
Other features, terms, or problems 2
Problem with a purchase shown on your statement 2
Took or threatened to take negative or legal action 2
Problem with fraud alerts or security freezes 2
Problem when making payments 1
Confusing or misleading advertising or marketing 1
Closing an account 1
Advertising 1
Communication tactics 1
Fees or interest 1

Yearly Trend

Year Complaints Timely
2021 3 100%
2022 9 100%
2023 23 100%
2024 35 100%
2025 36 100%
2026 21 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About The Aligned Company DBA Extra

The Aligned Company DBA Extra has accumulated 127 consumer complaints in the CFPB public database, with filings active across 25 U.S. states. Of those submissions, 34 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2021, and the most recent logged activity is 2026-03-31, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, The Aligned Company DBA Extra reports a 100% timely-response rate and has closed 93.7% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating The Aligned Company DBA Extra: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does The Aligned Company DBA Extra have?

The Aligned Company DBA Extra has received 127 consumer complaints filed with the Consumer Financial Protection Bureau.

Does The Aligned Company DBA Extra respond to complaints on time?

The Aligned Company DBA Extra has a 100% timely response rate to CFPB complaints.

What is the most common complaint about The Aligned Company DBA Extra?

The most common issue reported against The Aligned Company DBA Extra is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.

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