CFPB · Single-product concentration

ONEGO Inc.

4 CFPB complaints · 75% in "Student loan" · top issue Dealing with your lender or servicer.

4 CFPB complaints

ONEGO Inc.: 75% of 4 CFPB complaints sit in "Student loan". Timely 75% · relief 25%. Allegations, not findings.

  • Single-product concentration
  • -66.7% filings 2019 to 2024

CFPB relief outcome brief

CCDB company onego-inc

25% relief · 75% timely · 4 filings · Student loan

Nearest relief peer: Campus Student Funding, LLC (26.4% relief)

ONEGO Inc. (this)25%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among ONEGO Inc. and nearest filing-volume peers

ONEGO Inc. closes 25% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

ONEGO Inc. has 4 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

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Timely response rate 75.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 25.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

ONEGO Inc. complaint mix by product

Total complaints: 4

ONEGO Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 4 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Student loan: 3 complaints (75.0%), resolution 33.3% Student loan 75.0% Payday loan,: 1 complaints (25.0%), resolution 0.0% Payday loan, 25.0%
  • Student loan 3 75.0% – 33% relief
  • Payday loan, 1 25.0% – 0% relief

How ONEGO Inc.'s 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Student loan 3
Payday loan, title loan, personal loan, or advance loan 1

Where ONEGO Inc. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
GA
25% of this company's filings
GA1IN1TX1NJ1

ONEGO Inc. falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2024
1
-66.7% vs 2019
0.511.522.533.5 20192024 1

Top States

State Complaints
GA 1
IN 1
TX 1
NJ 1

Top Issues

Issue Complaints
Dealing with your lender or servicer 3
Charged fees or interest you didn't expect 1

Yearly Trend

Year Complaints Timely
2019 3 100%
2024 1 0%

Source: CFPB Consumer Complaint Database

ONEGO Inc. filings cluster in one product

ONEGO Inc.'s 4 logged complaints stay concentrated: only 4 states show a filing. Only 25% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2019 through 2024-03-25.

ONEGO Inc. answers 75% of complaints inside the CFPB's tracked window and closes 50% with a written explanation. 25% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about ONEGO Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for ONEGO Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for ONEGO Inc. (75% timely; 25% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration