CFPB · Diversified product mix

Coastal Credit, LLC

124 CFPB complaints · diversified mix (top product 29.8%) · top issue Managing the loan or lease.

124 CFPB complaints

Coastal Credit, LLC: top product "Debt collection" is only 29.8% of 124 - multi-bucket mix. Timely 83.1% · relief 0%. Allegations, not findings.

  • Diversified product mix
  • -42.9% filings 2014 to 2021

CFPB relief outcome brief

CCDB company coastal-credit-llc

0% relief · 83.1% timely · 124 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Coastal Credit, LLC (this)0%OpenRoad Lending0.8%First Home Mortgage Corporat…2.4%Loqbox US Inc1.6%MST Financial Services, L.L.…17.6%
Closed-with-relief % among Coastal Credit, LLC and nearest filing-volume peers

Coastal Credit, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Coastal Credit, LLC's 124 filings include narrative text

58.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 83.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Coastal Credit, LLC complaint mix by product

Total complaints: 124

Coastal Credit, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 124 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 37 complaints (29.8%), resolution 0.0% Debt collection 29.8% Credit reporting,: 30 complaints (24.2%), resolution 0.0% Credit reporting, 24.2% Vehicle loan: 27 complaints (21.8%), resolution 0.0% Vehicle loan 21.8% Consumer Loan: 27 complaints (21.8%), resolution 0.0% Consumer Loan 21.8% Mortgage: 2 complaints (1.6%), resolution 0.0% Payday loan,: 1 complaints (0.8%), resolution 0.0%
  • Debt collection 37 29.8% 0% relief
  • Credit reporting, 30 24.2% 0% relief
  • Vehicle loan 27 21.8% 0% relief
  • Consumer Loan 27 21.8% 0% relief
  • Mortgage 2 1.6% 0% relief
  • Payday loan, 1 0.8% 0% relief

How Coastal Credit, LLC's 124 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 37
Credit reporting, credit repair services, or other personal consumer reports 30
Vehicle loan or lease 27
Consumer Loan 27
Mortgage 2
Payday loan, title loan, or personal loan 1

Where Coastal Credit, LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
VA
13.7% of this company's filings
VA17GA15NC13FL13PA9OH8CA6SC5

Coastal Credit, LLC falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2021
4
-42.9% vs 2014
010203040 20142015201620172018201920202021 4

Top States

State Complaints
VA 17
GA 15
NC 13
FL 13
PA 9
OH 8
CA 6
SC 5
DE 5
CO 4
MD 4
IN 4
TX 3
MS 2
MI 2
NV 2
HI 2
AL 2
IL 2
NJ 1

Top Issues

Issue Complaints
Managing the loan or lease 19
Problems when you are unable to pay 16
Incorrect information on your report 13
Improper use of your report 11
Took or threatened to take negative or legal action 8
Struggling to pay your loan 7
Problem with a credit reporting company's investigation into an existing problem 7
Improper contact or sharing of info 6
False statements or representation 6
Attempts to collect debt not owed 5
Communication tactics 4
Problems at the end of the loan or lease 4
Cont'd attempts collect debt not owed 3
Getting a loan or lease 3
Taking out the loan or lease 2
Taking/threatening an illegal action 2
Written notification about debt 2
Applying for a mortgage or refinancing an existing mortgage 2
Shopping for a loan or lease 1
Threatened to contact someone or share information improperly 1

Yearly Trend

Year Complaints Timely
2014 7 57.1%
2015 12 100%
2016 17 94.1%
2017 19 89.5%
2018 29 96.6%
2019 21 100%
2020 15 33.3%
2021 4 0%

Source: CFPB Consumer Complaint Database

Coastal Credit, LLC spreads across product buckets

Coastal Credit, LLC's 124 logged complaints stay concentrated: only 23 states show a filing. 58.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2021-09-08.

Coastal Credit, LLC answers 83.1% of complaints inside the CFPB's tracked window and closes 88.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Managing the loan or lease."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Coastal Credit, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Coastal Credit, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Coastal Credit, LLC (83.1% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix