Coastal Credit, LLC
124 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Coastal Credit, LLC complaint mix by product
- Debt collection 37 29.8% – 0% relief
- Credit reporting, 30 24.2% – 0% relief
- Vehicle loan 27 21.8% – 0% relief
- Consumer Loan 27 21.8% – 0% relief
- Mortgage 2 1.6% – 0% relief
- Payday loan, 1 0.8% – 0% relief
How Coastal Credit, LLC's 124 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 37 |
| Credit reporting, credit repair services, or other personal consumer reports | 30 |
| Vehicle loan or lease | 27 |
| Consumer Loan | 27 |
| Mortgage | 2 |
| Payday loan, title loan, or personal loan | 1 |
Top States
| State | Complaints |
|---|---|
| VA | 17 |
| GA | 15 |
| NC | 13 |
| FL | 13 |
| PA | 9 |
| OH | 8 |
| CA | 6 |
| SC | 5 |
| DE | 5 |
| CO | 4 |
| MD | 4 |
| IN | 4 |
| TX | 3 |
| MS | 2 |
| MI | 2 |
| NV | 2 |
| HI | 2 |
| AL | 2 |
| IL | 2 |
| NJ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 19 |
| Problems when you are unable to pay | 16 |
| Incorrect information on your report | 13 |
| Improper use of your report | 11 |
| Took or threatened to take negative or legal action | 8 |
| Struggling to pay your loan | 7 |
| Problem with a credit reporting company's investigation into an existing problem | 7 |
| Improper contact or sharing of info | 6 |
| False statements or representation | 6 |
| Attempts to collect debt not owed | 5 |
| Communication tactics | 4 |
| Problems at the end of the loan or lease | 4 |
| Cont'd attempts collect debt not owed | 3 |
| Getting a loan or lease | 3 |
| Taking out the loan or lease | 2 |
| Taking/threatening an illegal action | 2 |
| Written notification about debt | 2 |
| Applying for a mortgage or refinancing an existing mortgage | 2 |
| Shopping for a loan or lease | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 7 | 57.1% |
| 2015 | 12 | 100% |
| 2016 | 17 | 94.1% |
| 2017 | 19 | 89.5% |
| 2018 | 29 | 96.6% |
| 2019 | 21 | 100% |
| 2020 | 15 | 33.3% |
| 2021 | 4 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Coastal Credit, LLC
Coastal Credit, LLC's 124 logged complaints stay concentrated: only 23 states show a filing on record. 58.9% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2014 through 2021-09-08.
Coastal Credit, LLC answers 83.1% of complaints inside the CFPB's tracked window and closes 88.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Managing the loan or lease."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Coastal Credit, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Coastal Credit, LLC have?
124, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Coastal Credit, LLC respond to complaints on time?
83.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Coastal Credit, LLC?
"Managing the loan or lease", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.