2026 data Public-data reference. official source

Coastal Credit, LLC

112 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

112 consumer complaints filed with the CFPB

This profile shows Coastal Credit, LLC's complaint history from CFPB public records. 112 consumers have filed complaints since 2014. The company has a 83% timely response rate and has provided relief in 0% of cases.

112
Total Complaints
83%
Timely Response
8%
Disputed
0%
Relief Provided
22
States Active
2014
Since

Total complaints

112

Filed since 2014

Timely response

83%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 83.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Coastal Credit, LLC complaint mix by product

Total complaints: 112

Coastal Credit, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 112 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 34 complaints (30.4%), resolution 0.0% Debt collection 30.4% Consumer Loan: 27 complaints (24.1%), resolution 0.0% Consumer Loan 24.1% Credit reporting,: 26 complaints (23.2%), resolution 0.0% Credit reporting, 23.2% Vehicle loan: 22 complaints (19.6%), resolution 0.0% Vehicle loan 19.6% Mortgage: 2 complaints (1.8%), resolution 0.0% Payday loan,: 1 complaints (0.9%), resolution 0.0%
  • Debt collection 34 30.4% 0% relief
  • Consumer Loan 27 24.1% 0% relief
  • Credit reporting, 26 23.2% 0% relief
  • Vehicle loan 22 19.6% 0% relief
  • Mortgage 2 1.8% 0% relief
  • Payday loan, 1 0.9% 0% relief

How Coastal Credit, LLC's 112 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 34
Consumer Loan 27
Credit reporting, credit repair services, or other personal consumer reports 26
Vehicle loan or lease 22
Mortgage 2
Payday loan, title loan, or personal loan 1

Top States

State Complaints
VA 16
GA 15
NC 12
FL 11
PA 9
OH 6
DE 5
CA 5
SC 4
CO 4
IN 3
MD 3
TX 3
AL 2
MI 2
MS 2
IL 2
NV 2
NJ 1
MA 1

Top Issues

Issue Complaints
Problems when you are unable to pay 16
Managing the loan or lease 16
Improper use of your report 10
Incorrect information on your report 10
Took or threatened to take negative or legal action 7
Problem with a credit reporting company's investigation into an existing problem 7
Struggling to pay your loan 6
False statements or representation 5
Improper contact or sharing of info 5
Attempts to collect debt not owed 5
Problems at the end of the loan or lease 4
Communication tactics 4
Cont'd attempts collect debt not owed 3
Taking/threatening an illegal action 2
Taking out the loan or lease 2
Written notification about debt 2
Applying for a mortgage or refinancing an existing mortgage 2
Getting a loan or lease 2
Loan payment wasn't credited to your account 1
Unable to get your credit report or credit score 1

Yearly Trend

Year Complaints Timely
2014 7 57.1%
2015 12 100%
2016 17 94.1%
2017 18 88.9%
2018 23 100%
2019 17 100%
2020 14 35.7%
2021 4 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Coastal Credit, LLC

Coastal Credit, LLC has accumulated 112 consumer complaints in the CFPB public database, with filings active across 22 U.S. states. Of those submissions, 61 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2021-09-08, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Coastal Credit, LLC reports a 83% timely-response rate and has closed 88.4% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Problems when you are unable to pay".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Coastal Credit, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Coastal Credit, LLC have?

Coastal Credit, LLC has received 112 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Coastal Credit, LLC respond to complaints on time?

Coastal Credit, LLC has a 83% timely response rate to CFPB complaints.

What is the most common complaint about Coastal Credit, LLC?

The most common issue reported against Coastal Credit, LLC is "Problems when you are unable to pay" in the "Debt collection" product category.

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