CFPB · Single-product concentration

NPG Associates, Inc.

46 CFPB complaints · 97.8% in "Debt collection" · top issue Communication tactics.

46 CFPB complaints

NPG Associates, Inc.: 97.8% of 46 CFPB complaints sit in "Debt collection". Timely 100% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • -81.8% filings 2024 to 2026

CFPB relief outcome brief

CCDB company npg-associates-inc

0% relief · 100% timely · 46 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

NPG Associates, Inc. (this)0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among NPG Associates, Inc. and nearest filing-volume peers

NPG Associates, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of NPG Associates, Inc.'s 46 filings include narrative text

71.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

NPG Associates, Inc. complaint mix by product

Total complaints: 46

NPG Associates, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 46 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 45 complaints (97.8%), resolution 0.0% Debt collection 97.8% Payday loan,: 1 complaints (2.2%), resolution 0.0%
  • Debt collection 45 97.8% 0% relief
  • Payday loan, 1 2.2% 0% relief

How NPG Associates, Inc.'s 46 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 45
Payday loan, title loan, personal loan, or advance loan 1

Where NPG Associates, Inc. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
23.9% of this company's filings
CA11TX5MI4IL3FL3GA3AR2MN1

NPG Associates, Inc. falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
2
-81.8% vs 2024
010203040 202420252026 2

Top States

State Complaints
CA 11
TX 5
MI 4
IL 3
FL 3
GA 3
AR 2
MN 1
OH 1
CO 1
AZ 1
IN 1
WI 1
VT 1
SC 1
OK 1
AL 1
WY 1
VA 1
LA 1

Top Issues

Issue Complaints
Communication tactics 14
Took or threatened to take negative or legal action 12
Attempts to collect debt not owed 11
False statements or representation 3
Written notification about debt 3
Threatened to contact someone or share information improperly 1
Electronic communications 1
Struggling to pay your loan 1

Yearly Trend

Year Complaints Timely
2024 11 100%
2025 33 100%
2026 2 100%

Source: CFPB Consumer Complaint Database

NPG Associates, Inc. filings cluster in one product

NPG Associates, Inc.'s 46 logged complaints stay concentrated: only 22 states show a filing. 71.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2024 through 2026-03-02.

NPG Associates, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about NPG Associates, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for NPG Associates, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for NPG Associates, Inc. (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration