CFPB · Single-product concentration
Northwood Asset Management Group
75 CFPB complaints · 89.3% in "Debt collection" · top issue Communication tactics.
Northwood Asset Management Group: 89.3% of 75 CFPB complaints sit in "Debt collection". Timely 81.3% · relief 5.3%. Allegations, not findings.
- Single-product concentration
- +100% filings 2016 to 2022
CFPB relief outcome brief
CCDB company northwood-asset-management-group
5.3% relief · 81.3% timely · 75 filings · Debt collection
Same-product relief peers
Nearest relief peer: Mountain Land Collections, Inc. (5.3% relief)
Northwood Asset Management Group closes 5.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Northwood Asset Management Group scores strongest on closed with explanation (88/100 percentile-benchmarked) and weakest on relief provided (25/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
25 / 100 percentile-benchmarked
5.3% of complaints closed with relief to the consumer
Timely response
67 / 100 percentile-benchmarked
81.3% of complaints answered inside the CFPB 15-day window
Closed with explanation
88 / 100 percentile-benchmarked
93.3% of complaints closed with an explanation to the consumer
Most of Northwood Asset Management Group's 75 filings include narrative text
65.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Northwood Asset Management Group complaint mix by product
- Debt collection 67 89.3% – 5% relief
- Payday loan, 6 8.0% – 17% relief
- Credit reporting, 2 2.7% – 0% relief
How Northwood Asset Management Group's 75 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 67 |
| Payday loan, title loan, or personal loan | 6 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
Where Northwood Asset Management Group complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 21.3% of this company's filings
Northwood Asset Management Group rising annual filings
Annual filing volume from the CFPB public database
- 2022
- 2
- +100% vs 2016
Top States
| State | Complaints |
|---|---|
| CA | 16 |
| OH | 9 |
| MI | 6 |
| FL | 5 |
| TN | 5 |
| PA | 3 |
| IN | 3 |
| UT | 2 |
| WI | 2 |
| MO | 2 |
| TX | 2 |
| VA | 2 |
| IL | 2 |
| SC | 2 |
| AZ | 2 |
| CO | 2 |
| MA | 1 |
| LA | 1 |
| KY | 1 |
| DE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 26 |
| Took or threatened to take negative or legal action | 10 |
| Threatened to contact someone or share information improperly | 9 |
| Written notification about debt | 8 |
| False statements or representation | 8 |
| Attempts to collect debt not owed | 5 |
| Problem when making payments | 2 |
| Struggling to pay your loan | 2 |
| Improper contact or sharing of info | 1 |
| Identity theft protection or other monitoring services | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Charged fees or interest you didn't expect | 1 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2017 | 13 | 100% |
| 2018 | 21 | 57.1% |
| 2019 | 9 | 55.6% |
| 2020 | 17 | 100% |
| 2021 | 12 | 100% |
| 2022 | 2 | 50% |
Source: CFPB Consumer Complaint Database
Northwood Asset Management Group filings cluster in one product
Northwood Asset Management Group's 75 logged complaints stay concentrated: only 25 states show a filing. 65.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2022-08-05.
Northwood Asset Management Group answers 81.3% of complaints inside the CFPB's tracked window and closes 93.3% with a written explanation. 5.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Northwood Asset Management Group.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Northwood Asset Management Group: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 75.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 81.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Northwood Asset Management Group (81.3% timely; 5.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration