CFPB · Single-product concentration
Northwest Collectors Inc.
74 CFPB complaints · 91.9% in "Debt collection" · top issue Attempts to collect debt not owed.
Northwest Collectors Inc.: 91.9% of 74 CFPB complaints sit in "Debt collection". Timely 90.5% · relief 8.1%. Allegations, not findings.
- Single-product concentration
- -33.3% filings 2013 to 2026
CFPB relief outcome brief
CCDB company northwest-collectors-inc
8.1% relief · 90.5% timely · 74 filings · Debt collection
Same-product relief peers
Nearest relief peer: NRA Group, LLC (8.1% relief)
Northwest Collectors Inc. closes 8.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Northwest Collectors Inc. scores strongest on timely response (83/100 percentile-benchmarked) and weakest on relief provided (38/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
38 / 100 percentile-benchmarked
8.1% of complaints closed with relief to the consumer
Timely response
83 / 100 percentile-benchmarked
90.5% of complaints answered inside the CFPB 15-day window
Closed with explanation
83 / 100 percentile-benchmarked
90.5% of complaints closed with an explanation to the consumer
Most of Northwest Collectors Inc.'s 74 filings include narrative text
45.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Northwest Collectors Inc. complaint mix by product
- Debt collection 68 91.9% – 9% relief
- Credit reporting, 3 4.1% – 0% relief
- Credit reporting 2 2.7% – 0% relief
- Student loan 1 1.4% – 0% relief
How Northwest Collectors Inc.'s 74 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 68 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Credit reporting or other personal consumer reports | 2 |
| Student loan | 1 |
Concentrated filing states for Northwest Collectors Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- IL
- 82.4% of this company's filings
Northwest Collectors Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- -33.3% vs 2013
Top States
| State | Complaints |
|---|---|
| IL | 61 |
| FL | 3 |
| SC | 2 |
| PA | 1 |
| VA | 1 |
| WI | 1 |
| IN | 1 |
| CO | 1 |
| DE | 1 |
| AZ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 17 |
| Cont'd attempts collect debt not owed | 14 |
| Disclosure verification of debt | 12 |
| False statements or representation | 9 |
| Written notification about debt | 8 |
| Communication tactics | 4 |
| Incorrect information on your report | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Took or threatened to take negative or legal action | 2 |
| Improper use of your report | 1 |
| Improper contact or sharing of info | 1 |
| Dealing with your lender or servicer | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 66.7% |
| 2014 | 4 | 75% |
| 2015 | 11 | 72.7% |
| 2016 | 8 | 87.5% |
| 2017 | 20 | 95% |
| 2018 | 6 | 100% |
| 2019 | 3 | 100% |
| 2020 | 4 | 100% |
| 2021 | 4 | 100% |
| 2022 | 3 | 100% |
| 2023 | 1 | 100% |
| 2024 | 1 | 100% |
| 2025 | 4 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Northwest Collectors Inc. filings cluster in one product
Northwest Collectors Inc.'s 74 logged complaints stay concentrated: only 10 states show a filing. 45.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-05-28.
Northwest Collectors Inc. answers 90.5% of complaints inside the CFPB's tracked window and closes 90.5% with a written explanation. 8.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Northwest Collectors Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Northwest Collectors Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 74.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 90.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Northwest Collectors Inc. (90.5% timely; 8.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration