CFPB · Mid-pack CFPB posture

Northstar Education Finance Incorporated

8 CFPB complaints · 8 states · top issue Dealing with your lender or servicer.

8 CFPB complaints

Northstar Education Finance Incorporated has 8 consumer complaints in the CFPB public database. Timely response is 37.5%; 0% closed with relief; top product Student loan. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • -50% filings 2016 to 2026

CFPB relief outcome brief

CCDB company northstar-education-finance-incorporated

0% relief · 37.5% timely · 8 filings · Student loan

Nearest relief peer: EdFinancial Services (0% relief)

Northstar Education FinanceIncorporated (this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Northstar Education Finance Incorporated and nearest filing-volume peers

Northstar Education Finance Incorporated closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Northstar Education Finance Incorporated has 8 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

Subscribe (RSS)
Timely response rate 37.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Northstar Education Finance Incorporated complaint mix by product

Total complaints: 8

Northstar Education Finance Incorporated complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 8 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Student loan: 4 complaints (50.0%), resolution 0.0% Student loan 50.0% Debt collection: 2 complaints (25.0%), resolution 0.0% Debt collection 25.0% Credit reporting: 1 complaints (12.5%), resolution 0.0% Credit reporting 12.5% Credit reporting,: 1 complaints (12.5%), resolution 0.0% Credit reporting, 12.5%
  • Student loan 4 50.0% – 0% relief
  • Debt collection 2 25.0% – 0% relief
  • Credit reporting 1 12.5% – 0% relief
  • Credit reporting, 1 12.5% – 0% relief

How Northstar Education Finance Incorporated's 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Student loan 4
Debt collection 2
Credit reporting or other personal consumer reports 1
Credit reporting, credit repair services, or other personal consumer reports 1

Where Northstar Education Finance Incorporated complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
12.5% of this company's filings
CA1NC1AZ1VA1NY1MN1DC1FL1

Northstar Education Finance Incorporated falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
1
-50% vs 2016
0.511.522.5 201620182019202020212026 1

Top States

State Complaints
CA 1
NC 1
AZ 1
VA 1
NY 1
MN 1
DC 1
FL 1

Top Issues

Issue Complaints
Dealing with your lender or servicer 4
Improper use of your report 1
Taking/threatening an illegal action 1
Communication tactics 1
Incorrect information on your report 1

Yearly Trend

Year Complaints Timely
2016 2 100%
2018 1 100%
2019 2 0%
2020 1 0%
2021 1 0%
2026 1 0%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about Northstar Education Finance Incorporated

Northstar Education Finance Incorporated's 8 logged complaints stay concentrated: only 8 states show a filing. Only 37.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2016 through 2026-04-18.

Northstar Education Finance Incorporated answers 37.5% of complaints inside the CFPB's tracked window and closes 37.5% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Northstar Education Finance Incorporated.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Northstar Education Finance Incorporated: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Northstar Education Finance Incorporated (37.5% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture