CFPB · Narrative-heavy record
Northern Ohio Investment Company
18 CFPB complaints · 55.6% with narratives · top issue Loan modification,collection,foreclosure.
Northern Ohio Investment Company: 55.6% of 18 filings include consumer narratives. Timely 50% · relief 5.6% · top product Mortgage. Allegations, not findings.
- Narrative-heavy record
- -50% filings 2013 to 2026
CFPB relief outcome brief
CCDB company northern-ohio-investment-company
5.6% relief · 50% timely · 18 filings · Mortgage
Same-product relief peers
Nearest relief peer: Flagstar Bank, N.A. (5.6% relief)
Northern Ohio Investment Company closes 5.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Northern Ohio Investment Company scores strongest on relief provided (26/100 percentile-benchmarked) and weakest on closed with explanation (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
26 / 100 percentile-benchmarked
5.6% of complaints closed with relief to the consumer
Timely response
12 / 100 percentile-benchmarked
50% of complaints answered inside the CFPB 15-day window
Closed with explanation
0 / 100 percentile-benchmarked
44.4% of complaints closed with an explanation to the consumer
Most of Northern Ohio Investment Company's 18 filings include narrative text
55.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Northern Ohio Investment Company complaint mix by product
- Mortgage 12 66.7% – 8% relief
- Debt collection 3 16.7% – 0% relief
- Credit reporting 2 11.1% – 0% relief
- Credit reporting, 1 5.6% – 0% relief
How Northern Ohio Investment Company's 18 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 12 |
| Debt collection | 3 |
| Credit reporting or other personal consumer reports | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for Northern Ohio Investment Company
Top states by attributed CFPB complaint volume for this company
- Leading state
- OH
- 55.6% of this company's filings
Northern Ohio Investment Company falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -50% vs 2013
Top States
| State | Complaints |
|---|---|
| OH | 10 |
| MI | 2 |
| IA | 1 |
| KY | 1 |
| GA | 1 |
| PA | 1 |
| FL | 1 |
| MO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan modification,collection,foreclosure | 3 |
| Closing on a mortgage | 2 |
| Incorrect information on your report | 2 |
| Application, originator, mortgage broker | 2 |
| Improper use of your report | 1 |
| Attempts to collect debt not owed | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Loan servicing, payments, escrow account | 1 |
| Credit decision / Underwriting | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Struggling to pay mortgage | 1 |
| Took or threatened to take negative or legal action | 1 |
| Trouble during payment process | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 1 | 100% |
| 2015 | 1 | 100% |
| 2016 | 3 | 100% |
| 2017 | 1 | 100% |
| 2018 | 1 | 100% |
| 2019 | 1 | 0% |
| 2022 | 2 | 0% |
| 2024 | 3 | 0% |
| 2025 | 2 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Northern Ohio Investment Company's narrative-rich complaint ledger
Northern Ohio Investment Company's 18 logged complaints stay concentrated: only 8 states show a filing. 55.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-04-07.
Northern Ohio Investment Company answers 50% of complaints inside the CFPB's tracked window and closes 44.4% with a written explanation. 5.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan modification,collection,foreclosure."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Northern Ohio Investment Company.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Northern Ohio Investment Company: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 18.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 50%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Northern Ohio Investment Company (50% timely; 5.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record