CFPB · Single-product concentration
Nationwide Advantage Mortgage Company
90 CFPB complaints · 93.3% in "Mortgage" · top issue Loan modification,collection,foreclosure.
Nationwide Advantage Mortgage Company: 93.3% of 90 CFPB complaints sit in "Mortgage". Timely 97.8% · relief 5.6%. Allegations, not findings.
- Single-product concentration
- -90% filings 2012 to 2024
CFPB relief outcome brief
CCDB company nationwide-advantage-mortgage-company
5.6% relief · 97.8% timely · 90 filings · Mortgage
Same-product relief peers
Nearest relief peer: Flagstar Bank, N.A. (5.6% relief)
Nationwide Advantage Mortgage Company closes 5.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Nationwide Advantage Mortgage Company scores strongest on timely response (96/100 percentile-benchmarked) and weakest on relief provided (26/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
26 / 100 percentile-benchmarked
5.6% of complaints closed with relief to the consumer
Timely response
96 / 100 percentile-benchmarked
97.8% of complaints answered inside the CFPB 15-day window
Closed with explanation
88 / 100 percentile-benchmarked
93.3% of complaints closed with an explanation to the consumer
How 90 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Nationwide Advantage Mortgage Company complaint mix by product
- Mortgage 84 93.3% – 6% relief
- Debt collection 3 3.3% – 0% relief
- Credit reporting, 3 3.3% – 0% relief
How Nationwide Advantage Mortgage Company's 90 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 84 |
| Debt collection | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
Where Nationwide Advantage Mortgage Company complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 10% of this company's filings
Nationwide Advantage Mortgage Company falling annual filings
Annual filing volume from the CFPB public database
- 2024
- 1
- -90% vs 2012
Top States
| State | Complaints |
|---|---|
| FL | 9 |
| NC | 8 |
| IL | 7 |
| GA | 7 |
| IA | 6 |
| MD | 5 |
| WI | 5 |
| CT | 4 |
| DE | 4 |
| OR | 4 |
| MI | 4 |
| OH | 4 |
| TX | 3 |
| CA | 3 |
| NY | 2 |
| TN | 2 |
| KS | 2 |
| CO | 2 |
| AL | 2 |
| AR | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan modification,collection,foreclosure | 37 |
| Loan servicing, payments, escrow account | 25 |
| Trouble during payment process | 12 |
| Applying for a mortgage or refinancing an existing mortgage | 3 |
| Incorrect information on your report | 3 |
| Credit decision / Underwriting | 2 |
| Application, originator, mortgage broker | 2 |
| Written notification about debt | 1 |
| Other | 1 |
| False statements or representation | 1 |
| Struggling to pay mortgage | 1 |
| Closing on a mortgage | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 10 | 100% |
| 2013 | 18 | 100% |
| 2014 | 15 | 100% |
| 2015 | 11 | 100% |
| 2016 | 10 | 80% |
| 2017 | 7 | 100% |
| 2018 | 7 | 100% |
| 2019 | 5 | 100% |
| 2020 | 3 | 100% |
| 2022 | 2 | 100% |
| 2023 | 1 | 100% |
| 2024 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Nationwide Advantage Mortgage Company filings cluster in one product
Nationwide Advantage Mortgage Company's 90 logged complaints stay concentrated: only 24 states show a filing. Only 21.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2024-03-26.
Nationwide Advantage Mortgage Company answers 97.8% of complaints inside the CFPB's tracked window and closes 93.3% with a written explanation. 5.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan modification,collection,foreclosure."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Nationwide Advantage Mortgage Company.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Nationwide Advantage Mortgage Company: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 90.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Nationwide Advantage Mortgage Company (97.8% timely; 5.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration