CFPB · Single-product concentration

Nj Lenders Corp

27 CFPB complaints · 96.3% in "Mortgage" · top issue Closing on a mortgage.

27 CFPB complaints

Nj Lenders Corp: 96.3% of 27 CFPB complaints sit in "Mortgage". Timely 85.2% · relief 18.5%. Allegations, not findings.

  • Single-product concentration
  • -66.7% filings 2016 to 2026

CFPB relief outcome brief

CCDB company nj-lenders-corp

18.5% relief · 85.2% timely · 27 filings · Mortgage

Nearest relief peer: Academy Mortgage Corporation (18.2% relief)

Nj Lenders Corp (this)18.5%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Nj Lenders Corp and nearest filing-volume peers

Nj Lenders Corp closes 18.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Nj Lenders Corp scores strongest on relief provided (86/100 percentile-benchmarked) and weakest on closed with explanation (59/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

76 /100 grade B

Relief provided

86 / 100 percentile-benchmarked

18.5% of complaints closed with relief to the consumer

Timely response

74 / 100 percentile-benchmarked

85.2% of complaints answered inside the CFPB 15-day window

Closed with explanation

59 / 100 percentile-benchmarked

77.8% of complaints closed with an explanation to the consumer

Most of Nj Lenders Corp's 27 filings include narrative text

77.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 85.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 18.5%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Nj Lenders Corp complaint mix by product

Total complaints: 27

Nj Lenders Corp complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 27 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 26 complaints (96.3%), resolution 19.2% Mortgage 96.3% Credit reporting,: 1 complaints (3.7%), resolution 0.0%
  • Mortgage 26 96.3% – 19% relief
  • Credit reporting, 1 3.7% – 0% relief

How Nj Lenders Corp's 27 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 26
Credit reporting, credit repair services, or other personal consumer reports 1

Concentrated filing states for Nj Lenders Corp

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NJ
85.2% of this company's filings
NJ23NY2TN1PA1

Nj Lenders Corp falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
1
-66.7% vs 2016
051015 20162017201920202021202220232026 1

Top States

State Complaints
NJ 23
NY 2
TN 1
PA 1

Top Issues

Issue Complaints
Closing on a mortgage 20
Applying for a mortgage or refinancing an existing mortgage 3
Settlement process and costs 2
Loan servicing, payments, escrow account 1
Improper use of your report 1

Yearly Trend

Year Complaints Timely
2016 3 33.3%
2017 2 100%
2019 1 100%
2020 12 100%
2021 5 80%
2022 1 100%
2023 2 100%
2026 1 0%

Source: CFPB Consumer Complaint Database

Nj Lenders Corp filings cluster in one product

Nj Lenders Corp's 27 logged complaints stay concentrated: only 4 states show a filing. 77.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-04-16.

Nj Lenders Corp answers 85.2% of complaints inside the CFPB's tracked window and closes 77.8% with a written explanation. 18.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Nj Lenders Corp.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Nj Lenders Corp: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Nj Lenders Corp (85.2% timely; 18.5% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration