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Niagara Portfolio Solutions LLC

34 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

34 consumer complaints filed with the CFPB

This profile shows Niagara Portfolio Solutions LLC's complaint history from CFPB public records. 34 consumers have filed complaints since 2014. The company has a 100% timely response rate and has provided relief in 0% of cases.

34
Total Complaints
100%
Timely Response
20.6%
Disputed
0%
Relief Provided
18
States Active
2014
Since

Total complaints

34

Filed since 2014

Timely response

100%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Niagara Portfolio Solutions LLC complaint mix by product

Total complaints: 34

Niagara Portfolio Solutions LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 34 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 29 complaints (85.3%), resolution 0.0% Debt collection 85.3% Payday loan: 5 complaints (14.7%), resolution 0.0% Payday loan 14.7%
  • Debt collection 29 85.3% 0% relief
  • Payday loan 5 14.7% 0% relief

How Niagara Portfolio Solutions LLC's 34 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 29
Payday loan 5

Top States

State Complaints
FL 6
NJ 4
CA 3
CO 3
PA 2
TX 2
IA 2
OK 2
MT 1
WI 1
MO 1
OR 1
MI 1
AZ 1
NY 1
GA 1
DC 1
ND 1

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 8
Taking/threatening an illegal action 8
Communication tactics 6
False statements or representation 4
Improper contact or sharing of info 3
Applied for loan/did not receive money 1
Payment to acct not credited 1
Charged fees or interest I didn't expect 1
Can't contact lender 1
Received a loan I didn't apply for 1

Yearly Trend

Year Complaints Timely
2014 3 100%
2015 31 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Niagara Portfolio Solutions LLC

Niagara Portfolio Solutions LLC has accumulated 34 consumer complaints in the CFPB public database, with filings active across 18 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2015-03-27, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Niagara Portfolio Solutions LLC reports a 100% timely-response rate and has closed 73.5% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 20.6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Cont'd attempts collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Niagara Portfolio Solutions LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Niagara Portfolio Solutions LLC have?

Niagara Portfolio Solutions LLC has received 34 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Niagara Portfolio Solutions LLC respond to complaints on time?

Niagara Portfolio Solutions LLC has a 100% timely response rate to CFPB complaints.

What is the most common complaint about Niagara Portfolio Solutions LLC?

The most common issue reported against Niagara Portfolio Solutions LLC is "Cont'd attempts collect debt not owed" in the "Debt collection" product category.

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