CFPB · Single-product concentration
Nexus Nova LLC
48 CFPB complaints · 85.4% in "Mortgage" · top issue Trouble during payment process.
Nexus Nova LLC: 85.4% of 48 CFPB complaints sit in "Mortgage". Timely 97.9% · relief 0%. Allegations, not findings.
- Single-product concentration
- +1150% filings 2023 to 2026
CFPB relief outcome brief
CCDB company nexus-nova-llc
0% relief · 97.9% timely · 48 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Nexus Nova LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Nexus Nova LLC scores strongest on timely response (96/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
96 / 100 percentile-benchmarked
97.9% of complaints answered inside the CFPB 15-day window
Closed with explanation
85 / 100 percentile-benchmarked
91.7% of complaints closed with an explanation to the consumer
How 48 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Nexus Nova LLC complaint mix by product
- Mortgage 41 85.4% – 0% relief
- Credit reporting 5 10.4% – 0% relief
- Debt collection 2 4.2% – 0% relief
How Nexus Nova LLC's 48 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 41 |
| Credit reporting or other personal consumer reports | 5 |
| Debt collection | 2 |
Where Nexus Nova LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 12.5% of this company's filings
Nexus Nova LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 25
- +1150% vs 2023
Top States
| State | Complaints |
|---|---|
| CA | 6 |
| FL | 6 |
| TX | 5 |
| GA | 5 |
| NC | 3 |
| MI | 3 |
| SC | 3 |
| LA | 2 |
| IL | 2 |
| MA | 2 |
| CT | 2 |
| NJ | 2 |
| WI | 1 |
| KY | 1 |
| OH | 1 |
| UT | 1 |
| NH | 1 |
| MD | 1 |
| OK | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 26 |
| Struggling to pay mortgage | 7 |
| Problem with a company's investigation into an existing problem | 5 |
| Applying for a mortgage or refinancing an existing mortgage | 3 |
| Incorrect information on your report | 3 |
| Improper use of your report | 2 |
| Electronic communications | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 2 | 100% |
| 2025 | 21 | 95.2% |
| 2026 | 25 | 100% |
Source: CFPB Consumer Complaint Database
Nexus Nova LLC filings cluster in one product
Nexus Nova LLC's 48 logged complaints stay concentrated: only 19 states show a filing. Only 37.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2023 through 2026-06-24.
Nexus Nova LLC answers 97.9% of complaints inside the CFPB's tracked window and closes 91.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Nexus Nova LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Nexus Nova LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 48.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Nexus Nova LLC (97.9% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration