CFPB · Single-product concentration

Nexera Holding LLC

10 CFPB complaints · 80% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.

10 CFPB complaints

Nexera Holding LLC: 80% of 10 CFPB complaints sit in "Mortgage". Timely 90% · relief 20%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2016 to 2026

CFPB relief outcome brief

CCDB company nexera-holding-llc

20% relief · 90% timely · 10 filings · Mortgage

Nearest relief peer: Wells Fargo & Company (20.1% relief)

Nexera Holding LLC (this)20%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Nexera Holding LLC and nearest filing-volume peers

Nexera Holding LLC closes 20% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Nexera Holding LLC scores strongest on relief provided (93/100 percentile-benchmarked) and weakest on closed with explanation (45/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

78 /100 grade B

Relief provided

93 / 100 percentile-benchmarked

20% of complaints closed with relief to the consumer

Timely response

82 / 100 percentile-benchmarked

90% of complaints answered inside the CFPB 15-day window

Closed with explanation

45 / 100 percentile-benchmarked

70% of complaints closed with an explanation to the consumer

Most of Nexera Holding LLC's 10 filings include narrative text

90% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 90.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 20.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Nexera Holding LLC complaint mix by product

Total complaints: 10

Nexera Holding LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 10 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 8 complaints (80.0%), resolution 25.0% Mortgage 80.0% Credit reporting: 2 complaints (20.0%), resolution 0.0% Credit reporting 20.0%
  • Mortgage 8 80.0% – 25% relief
  • Credit reporting 2 20.0% – 0% relief

How Nexera Holding LLC's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 8
Credit reporting or other personal consumer reports 2

Where Nexera Holding LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
20% of this company's filings
TX2CA2AZ2OR1WA1GA1MI1

Nexera Holding LLC complaints by year

Annual filing volume from the CFPB public database

Trend in view
2026
1
0% vs 2016
0123456 201620202021202320252026 1

Top States

State Complaints
TX 2
CA 2
AZ 2
OR 1
WA 1
GA 1
MI 1

Top Issues

Issue Complaints
Applying for a mortgage or refinancing an existing mortgage 3
Closing on a mortgage 3
Incorrect information on your report 1
Trouble during payment process 1
Problem with a company's investigation into an existing issue 1
Credit decision / Underwriting 1

Yearly Trend

Year Complaints Timely
2016 1 100%
2020 1 100%
2021 1 100%
2023 1 100%
2025 5 80%
2026 1 100%

Source: CFPB Consumer Complaint Database

Nexera Holding LLC filings cluster in one product

Nexera Holding LLC's 10 logged complaints stay concentrated: only 7 states show a filing. 90% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-04-22.

Nexera Holding LLC answers 90% of complaints inside the CFPB's tracked window and closes 70% with a written explanation. 20% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Nexera Holding LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Nexera Holding LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Nexera Holding LLC (90% timely; 20% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration