New Horizons Finance Company, Inc
9 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
New Horizons Finance Company, Inc complaint mix by product
- Debt collection 5 55.6% – 0% relief
- Credit reporting 2 22.2% – 0% relief
- Vehicle loan 1 11.1% – 0% relief
- Consumer Loan 1 11.1% – 0% relief
How New Horizons Finance Company, Inc's 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 5 |
| Credit reporting or other personal consumer reports | 2 |
| Vehicle loan or lease | 1 |
| Consumer Loan | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 5 |
| MS | 2 |
| NJ | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 2 |
| Took or threatened to take negative or legal action | 2 |
| Written notification about debt | 2 |
| Repossession | 1 |
| Attempts to collect debt not owed | 1 |
| Managing the loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2025 | 5 | 100% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About New Horizons Finance Company, Inc
New Horizons Finance Company, Inc's 9 logged complaints stay concentrated: only 4 states show a filing on record. Only 11.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2015 through 2026-03-19.
New Horizons Finance Company, Inc answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about New Horizons Finance Company, Inc.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does New Horizons Finance Company, Inc have?
9, per the CFPB's public complaint count for this company (see the full breakdown above).
Does New Horizons Finance Company, Inc respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about New Horizons Finance Company, Inc?
"Incorrect information on your report", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.