Total complaints
9
Filed since 2015
2026 data Public-data reference. official source
New Horizons Finance Company, Inc
9 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
9 consumer complaints filed with the CFPB
This profile shows New Horizons Finance Company, Inc's complaint history from CFPB public records. 9 consumers have filed complaints since 2015. The company has a 100% timely response rate and has provided relief in 0% of cases.
9
Total Complaints
100%
Timely Response
0%
Disputed
0%
Relief Provided
4
States Active
2015
Since
Timely response
100%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 100.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
New Horizons Finance Company, Inc complaint mix by product
- Debt collection 5 55.6% – 0% relief
- Credit reporting 2 22.2% – 0% relief
- Consumer Loan 1 11.1% – 0% relief
- Vehicle loan 1 11.1% – 0% relief
How New Horizons Finance Company, Inc's 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 5 |
| Credit reporting or other personal consumer reports | 2 |
| Consumer Loan | 1 |
| Vehicle loan or lease | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 5 |
| MS | 2 |
| NJ | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Written notification about debt | 2 |
| Incorrect information on your report | 2 |
| Took or threatened to take negative or legal action | 2 |
| Managing the loan or lease | 1 |
| Repossession | 1 |
| Attempts to collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2025 | 5 | 100% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About New Horizons Finance Company, Inc
New Horizons Finance Company, Inc has accumulated 9 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2026-03-19, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, New Horizons Finance Company, Inc reports a 100% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Written notification about debt".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating New Horizons Finance Company, Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does New Horizons Finance Company, Inc have?
New Horizons Finance Company, Inc has received 9 consumer complaints filed with the Consumer Financial Protection Bureau.
Does New Horizons Finance Company, Inc respond to complaints on time?
New Horizons Finance Company, Inc has a 100% timely response rate to CFPB complaints.
What is the most common complaint about New Horizons Finance Company, Inc?
The most common issue reported against New Horizons Finance Company, Inc is "Written notification about debt" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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