CFPB · Single-product concentration
New Era Asset Management, LLC
49 CFPB complaints · 93.9% in "Debt collection" · top issue Communication tactics.
New Era Asset Management, LLC: 93.9% of 49 CFPB complaints sit in "Debt collection". Timely 95.9% · relief 0%. Allegations, not findings.
- Single-product concentration
- 0% filings 2016 to 2024
CFPB relief outcome brief
CCDB company new-era-asset-management-llc
0% relief · 95.9% timely · 49 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
New Era Asset Management, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
New Era Asset Management, LLC scores strongest on closed with explanation (96/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
93 / 100 percentile-benchmarked
95.9% of complaints answered inside the CFPB 15-day window
Closed with explanation
96 / 100 percentile-benchmarked
98% of complaints closed with an explanation to the consumer
Most of New Era Asset Management, LLC's 49 filings include narrative text
55.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
New Era Asset Management, LLC complaint mix by product
- Debt collection 46 93.9% – 0% relief
- Credit reporting, 2 4.1% – 0% relief
- Credit reporting 1 2.0% – 0% relief
How New Era Asset Management, LLC's 49 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 46 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Credit reporting or other personal consumer reports | 1 |
Where New Era Asset Management, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 18.4% of this company's filings
New Era Asset Management, LLC complaints by year
Annual filing volume from the CFPB public database
- 2024
- 3
- 0% vs 2016
Top States
| State | Complaints |
|---|---|
| TX | 9 |
| NY | 6 |
| GA | 5 |
| OH | 3 |
| MS | 2 |
| OK | 2 |
| CA | 2 |
| WA | 2 |
| FL | 2 |
| SC | 2 |
| LA | 1 |
| NM | 1 |
| PA | 1 |
| NH | 1 |
| KY | 1 |
| AZ | 1 |
| OR | 1 |
| NC | 1 |
| KS | 1 |
| AL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 24 |
| Threatened to contact someone or share information improperly | 11 |
| Took or threatened to take negative or legal action | 4 |
| Written notification about debt | 3 |
| Incorrect information on your report | 2 |
| Attempts to collect debt not owed | 2 |
| False statements or representation | 1 |
| Improper use of your report | 1 |
| Cont'd attempts collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 3 | 100% |
| 2017 | 7 | 100% |
| 2018 | 8 | 100% |
| 2019 | 7 | 85.7% |
| 2020 | 7 | 100% |
| 2021 | 2 | 100% |
| 2022 | 8 | 100% |
| 2023 | 4 | 100% |
| 2024 | 3 | 66.7% |
Source: CFPB Consumer Complaint Database
New Era Asset Management, LLC filings cluster in one product
New Era Asset Management, LLC's 49 logged complaints stay concentrated: only 22 states show a filing. 55.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2024-07-23.
New Era Asset Management, LLC answers 95.9% of complaints inside the CFPB's tracked window and closes 98% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about New Era Asset Management, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for New Era Asset Management, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 49.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 95.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for New Era Asset Management, LLC (95.9% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration