CFPB · Narrative-heavy record

Neighborhood Housing Services of Toledo, Inc.

5 CFPB complaints · 80% with narratives · top issue Settlement process and costs.

5 CFPB complaints

Neighborhood Housing Services of Toledo, Inc.: 80% of 5 filings include consumer narratives. Timely 60% · relief 20% · top product Mortgage. Allegations, not findings.

  • Narrative-heavy record
  • -66.7% filings 2016 to 2026

CFPB relief outcome brief

CCDB company neighborhood-housing-services-of-toledo-inc

20% relief · 60% timely · 5 filings · Mortgage

Nearest relief peer: Wells Fargo & Company (20.1% relief)

Neighborhood Housing Servicesof Toledo, Inc. (this)20%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Neighborhood Housing Services of Toledo, Inc. and nearest filing-volume peers

Neighborhood Housing Services of Toledo, Inc. closes 20% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Neighborhood Housing Services of Toledo, Inc. has 5 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

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Timely response rate 60.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 20.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Neighborhood Housing Services of Toledo, Inc. complaint mix by product

Total complaints: 5

Neighborhood Housing Services of Toledo, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 5 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 3 complaints (60.0%), resolution 33.3% Mortgage 60.0% Credit reporting: 1 complaints (20.0%), resolution 0.0% Credit reporting 20.0% Consumer Loan: 1 complaints (20.0%), resolution 0.0% Consumer Loan 20.0%
  • Mortgage 3 60.0% – 33% relief
  • Credit reporting 1 20.0% – 0% relief
  • Consumer Loan 1 20.0% – 0% relief

How Neighborhood Housing Services of Toledo, Inc.'s 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 3
Credit reporting or other personal consumer reports 1
Consumer Loan 1

Concentrated filing states for Neighborhood Housing Services of Toledo, Inc.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
OH
80% of this company's filings
OH4RI1

Neighborhood Housing Services of Toledo, Inc. falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
1
-66.7% vs 2016
0.511.522.533.5 201620192026 1

Top States

State Complaints
OH 4
RI 1

Top Issues

Issue Complaints
Settlement process and costs 2
Improper use of your report 1
Managing the loan or lease 1
Struggling to pay mortgage 1

Yearly Trend

Year Complaints Timely
2016 3 100%
2019 1 0%
2026 1 0%

Source: CFPB Consumer Complaint Database

Neighborhood Housing Services of Toledo, Inc.'s narrative-rich complaint ledger

Neighborhood Housing Services of Toledo, Inc.'s 5 logged complaints stay concentrated: only 2 states show a filing. 80% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-03-08.

Neighborhood Housing Services of Toledo, Inc. answers 60% of complaints inside the CFPB's tracked window and closes 40% with a written explanation. 20% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Settlement process and costs."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Neighborhood Housing Services of Toledo, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Neighborhood Housing Services of Toledo, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Neighborhood Housing Services of Toledo, Inc. (60% timely; 20% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record