CFPB · Single-product concentration
Nationwide Mortgage Bankers, Inc.
35 CFPB complaints · 97.1% in "Mortgage" · top issue Closing on a mortgage.
Nationwide Mortgage Bankers, Inc.: 97.1% of 35 CFPB complaints sit in "Mortgage". Timely 71.4% · relief 14.3%. Allegations, not findings.
- Single-product concentration
- -50% filings 2018 to 2026
CFPB relief outcome brief
CCDB company nationwide-mortgage-bankers-inc
14.3% relief · 71.4% timely · 35 filings · Mortgage
Same-product relief peers
Nearest relief peer: Bankunited, National Association (14.4% relief)
Nationwide Mortgage Bankers, Inc. closes 14.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Nationwide Mortgage Bankers, Inc. scores strongest on closed with explanation (74/100 percentile-benchmarked) and weakest on timely response (50/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
67 / 100 percentile-benchmarked
14.3% of complaints closed with relief to the consumer
Timely response
50 / 100 percentile-benchmarked
71.4% of complaints answered inside the CFPB 15-day window
Closed with explanation
74 / 100 percentile-benchmarked
85.7% of complaints closed with an explanation to the consumer
Most of Nationwide Mortgage Bankers, Inc.'s 35 filings include narrative text
57.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Nationwide Mortgage Bankers, Inc. complaint mix by product
- Mortgage 34 97.1% – 15% relief
- Credit reporting, 1 2.9% – 0% relief
How Nationwide Mortgage Bankers, Inc.'s 35 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 34 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Nationwide Mortgage Bankers, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NY
- 28.6% of this company's filings
Nationwide Mortgage Bankers, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -50% vs 2018
Top States
| State | Complaints |
|---|---|
| NY | 10 |
| PA | 3 |
| NJ | 3 |
| MD | 3 |
| IL | 2 |
| FL | 2 |
| MI | 2 |
| GA | 2 |
| TN | 2 |
| TX | 1 |
| NC | 1 |
| WA | 1 |
| VA | 1 |
| SC | 1 |
| MS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 14 |
| Applying for a mortgage or refinancing an existing mortgage | 13 |
| Trouble during payment process | 4 |
| Improper use of your report | 3 |
| Struggling to pay mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 2 | 0% |
| 2019 | 4 | 50% |
| 2020 | 7 | 42.9% |
| 2021 | 4 | 100% |
| 2022 | 8 | 75% |
| 2023 | 4 | 100% |
| 2024 | 1 | 100% |
| 2025 | 4 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Nationwide Mortgage Bankers, Inc. filings cluster in one product
Nationwide Mortgage Bankers, Inc.'s 35 logged complaints stay concentrated: only 15 states show a filing. 57.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2026-02-01.
Nationwide Mortgage Bankers, Inc. answers 71.4% of complaints inside the CFPB's tracked window and closes 85.7% with a written explanation. 14.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Nationwide Mortgage Bankers, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Nationwide Mortgage Bankers, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 35.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 71.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Nationwide Mortgage Bankers, Inc. (71.4% timely; 14.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration