2026 data Public-data reference. official source

Nationwide Mortgage Bankers, Inc.

25 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

25 consumer complaints filed with the CFPB

This profile shows Nationwide Mortgage Bankers, Inc.'s complaint history from CFPB public records. 25 consumers have filed complaints since 2018. The company has a 72% timely response rate and has provided relief in 16% of cases.

25
Total Complaints
72%
Timely Response
0%
Disputed
16%
Relief Provided
13
States Active
2018
Since

Total complaints

25

Filed since 2018

Timely response

72%

CFPB-tracked response window

Relief rate

16%

Closed with monetary or non-monetary relief

Timely response rate 72.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 16.0%
Industry median

Share closed with monetary or non-monetary relief.

Nationwide Mortgage Bankers, Inc. complaint mix by product

Total complaints: 25

Nationwide Mortgage Bankers, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 25 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 24 complaints (96.0%), resolution 16.7% Mortgage 96.0% Credit reporting,: 1 complaints (4.0%), resolution 0.0%
  • Mortgage 24 96.0% 17% relief
  • Credit reporting, 1 4.0% 0% relief

How Nationwide Mortgage Bankers, Inc.'s 25 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 24
Credit reporting, credit repair services, or other personal consumer reports 1

Top States

State Complaints
NY 6
PA 3
MD 3
NJ 2
MI 2
FL 2
WA 1
TN 1
IL 1
TX 1
MS 1
SC 1
VA 1

Top Issues

Issue Complaints
Closing on a mortgage 12
Applying for a mortgage or refinancing an existing mortgage 7
Trouble during payment process 3
Improper use of your report 2
Struggling to pay mortgage 1

Yearly Trend

Year Complaints Timely
2018 2 0%
2019 3 33.3%
2020 5 40%
2021 4 100%
2022 4 100%
2023 4 100%
2025 2 100%
2026 1 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Nationwide Mortgage Bankers, Inc.

Nationwide Mortgage Bankers, Inc. has accumulated 25 consumer complaints in the CFPB public database, with filings active across 13 U.S. states. Of those submissions, 10 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2018, and the most recent logged activity is 2026-02-01, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Nationwide Mortgage Bankers, Inc. reports a 72% timely-response rate and has closed 84% of cases with a written explanation to the consumer. 16% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Closing on a mortgage".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Nationwide Mortgage Bankers, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Nationwide Mortgage Bankers, Inc. have?

Nationwide Mortgage Bankers, Inc. has received 25 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Nationwide Mortgage Bankers, Inc. respond to complaints on time?

Nationwide Mortgage Bankers, Inc. has a 72% timely response rate to CFPB complaints.

What is the most common complaint about Nationwide Mortgage Bankers, Inc.?

The most common issue reported against Nationwide Mortgage Bankers, Inc. is "Closing on a mortgage" in the "Mortgage" product category.

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