CFPB · Single-product concentration
Midwest Loan Services, Inc.
123 CFPB complaints · 82.9% in "Mortgage" · top issue Trouble during payment process.
Midwest Loan Services, Inc.: 82.9% of 123 CFPB complaints sit in "Mortgage". Timely 99.2% · relief 5.7%. Allegations, not findings.
- Single-product concentration
- +550% filings 2013 to 2026
CFPB relief outcome brief
CCDB company midwest-loan-services-inc
5.7% relief · 99.2% timely · 123 filings · Mortgage
Same-product relief peers
Nearest relief peer: Flagstar Bank, N.A. (5.6% relief)
Midwest Loan Services, Inc. closes 5.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Midwest Loan Services, Inc.'s 123 filings include narrative text
50.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Midwest Loan Services, Inc. complaint mix by product
- Mortgage 102 82.9% – 7% relief
- Credit reporting 9 7.3% – 0% relief
- Credit reporting, 5 4.1% – 0% relief
- Debt collection 5 4.1% – 0% relief
- Consumer Loan 1 0.8% – 0% relief
- Money transfer, 1 0.8% – 0% relief
How Midwest Loan Services, Inc.'s 123 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 102 |
| Credit reporting or other personal consumer reports | 9 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
| Debt collection | 5 |
| Consumer Loan | 1 |
| Money transfer, virtual currency, or money service | 1 |
Where Midwest Loan Services, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 15.4% of this company's filings
Midwest Loan Services, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 13
- +550% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 19 |
| PA | 16 |
| FL | 11 |
| TX | 11 |
| MI | 9 |
| NY | 7 |
| AZ | 5 |
| NJ | 5 |
| VA | 5 |
| OH | 4 |
| MN | 4 |
| NC | 3 |
| IL | 3 |
| OR | 3 |
| WI | 2 |
| GA | 2 |
| NH | 2 |
| NV | 2 |
| WA | 2 |
| UNITED STATES MINOR OUTLYING ISLANDS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 53 |
| Incorrect information on your report | 16 |
| Struggling to pay mortgage | 12 |
| Loan servicing, payments, escrow account | 10 |
| Loan modification,collection,foreclosure | 6 |
| Applying for a mortgage or refinancing an existing mortgage | 4 |
| Closing on a mortgage | 4 |
| Problem with a company's investigation into an existing problem | 3 |
| Settlement process and costs | 3 |
| Improper use of your report | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Written notification about debt | 1 |
| False statements or representation | 1 |
| Took or threatened to take negative or legal action | 1 |
| Managing the line of credit | 1 |
| Disclosure verification of debt | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Credit decision / Underwriting | 1 |
| Other transaction problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 4 | 100% |
| 2015 | 7 | 100% |
| 2016 | 9 | 100% |
| 2017 | 5 | 100% |
| 2018 | 4 | 100% |
| 2020 | 7 | 100% |
| 2021 | 8 | 100% |
| 2022 | 16 | 100% |
| 2023 | 11 | 100% |
| 2024 | 17 | 94.1% |
| 2025 | 20 | 100% |
| 2026 | 13 | 100% |
Source: CFPB Consumer Complaint Database
Midwest Loan Services, Inc. filings cluster in one product
Midwest Loan Services, Inc.'s 123 logged complaints stay concentrated: only 27 states show a filing. 50.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-11.
Midwest Loan Services, Inc. answers 99.2% of complaints inside the CFPB's tracked window and closes 88.6% with a written explanation. 5.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Midwest Loan Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Midwest Loan Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 123.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Midwest Loan Services, Inc. (99.2% timely; 5.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration