National Finance Company, Inc.
39 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
National Finance Company, Inc. complaint mix by product
- Debt collection 20 51.3% – 5% relief
- Payday loan, 6 15.4% – 0% relief
- Credit reporting 5 12.8% – 20% relief
- Credit reporting, 3 7.7% – 0% relief
- Payday loan, 3 7.7% – 33% relief
- Consumer Loan 2 5.1% – 0% relief
How National Finance Company, Inc.'s 39 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 20 |
| Payday loan, title loan, personal loan, or advance loan | 6 |
| Credit reporting or other personal consumer reports | 5 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Payday loan, title loan, or personal loan | 3 |
| Consumer Loan | 2 |
Top States
| State | Complaints |
|---|---|
| NC | 36 |
| AL | 1 |
| SC | 1 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 7 |
| Communication tactics | 7 |
| Improper use of your report | 6 |
| Struggling to pay your loan | 4 |
| False statements or representation | 4 |
| Incorrect information on your report | 3 |
| Attempts to collect debt not owed | 2 |
| Charged fees or interest you didn't expect | 2 |
| Can't contact lender or servicer | 1 |
| Problems when you are unable to pay | 1 |
| Managing the loan or lease | 1 |
| Problem when making payments | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2017 | 1 | 100% |
| 2020 | 2 | 100% |
| 2022 | 4 | 100% |
| 2023 | 5 | 100% |
| 2024 | 1 | 100% |
| 2025 | 14 | 50% |
| 2026 | 11 | 63.6% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About National Finance Company, Inc.
National Finance Company, Inc.'s 39 logged complaints stay concentrated: only 4 states show a filing on record. 41% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2016 through 2026-06-26.
National Finance Company, Inc. answers 71.8% of complaints inside the CFPB's tracked window and closes 89.7% with a written explanation. 7.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about National Finance Company, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does National Finance Company, Inc. have?
39, per the CFPB's public complaint count for this company (see the full breakdown above).
Does National Finance Company, Inc. respond to complaints on time?
71.8% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about National Finance Company, Inc.?
"Took or threatened to take negative or legal action", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.