Total complaints
15
Filed since 2013
2026 data Public-data reference. official source
National Check Bureau, Inc.
15 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
15 consumer complaints filed with the CFPB
This profile shows National Check Bureau, Inc.'s complaint history from CFPB public records. 15 consumers have filed complaints since 2013. The company has a 80% timely response rate and has provided relief in 33.3% of cases.
15
Total Complaints
80%
Timely Response
20%
Disputed
33.3%
Relief Provided
4
States Active
2013
Since
Timely response
80%
CFPB-tracked response window
Relief rate
33.3%
Closed with monetary or non-monetary relief
Timely response rate 80.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 33.3%
Industry median
Share closed with monetary or non-monetary relief.
National Check Bureau, Inc. complaint mix by product
- Debt collection 12 80.0% – 25% relief
- Credit card 2 13.3% – 100% relief
- Credit card 1 6.7% – 0% relief
How National Check Bureau, Inc.'s 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 12 |
| Credit card | 2 |
| Credit card or prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| MI | 9 |
| OH | 3 |
| CA | 1 |
| WI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Disclosure verification of debt | 3 |
| False statements or representation | 3 |
| Attempts to collect debt not owed | 2 |
| Cont'd attempts collect debt not owed | 1 |
| Written notification about debt | 1 |
| Took or threatened to take negative or legal action | 1 |
| Closing/Cancelling account | 1 |
| Bankruptcy | 1 |
| Communication tactics | 1 |
| Getting a credit card | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 1 | 100% |
| 2015 | 5 | 60% |
| 2016 | 3 | 100% |
| 2019 | 2 | 100% |
| 2020 | 1 | 100% |
| 2021 | 1 | 0% |
| 2023 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About National Check Bureau, Inc.
National Check Bureau, Inc. has accumulated 15 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2023-03-24, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, National Check Bureau, Inc. reports a 80% timely-response rate and has closed 66.7% of cases with a written explanation to the consumer. 33.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 20% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Disclosure verification of debt".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating National Check Bureau, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does National Check Bureau, Inc. have?
National Check Bureau, Inc. has received 15 consumer complaints filed with the Consumer Financial Protection Bureau.
Does National Check Bureau, Inc. respond to complaints on time?
National Check Bureau, Inc. has a 80% timely response rate to CFPB complaints.
What is the most common complaint about National Check Bureau, Inc.?
The most common issue reported against National Check Bureau, Inc. is "Disclosure verification of debt" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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