CFPB · Single-product concentration

National Bureau of Collections, Inc

10 CFPB complaints · 100% in "Debt collection" · top issue Taking/threatening an illegal action.

10 CFPB complaints

National Bureau of Collections, Inc: 100% of 10 CFPB complaints sit in "Debt collection". Timely 100% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2013 to 2024

CFPB relief outcome brief

CCDB company national-bureau-of-collections-inc

0% relief · 100% timely · 10 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

National Bureau ofCollections, Inc (this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among National Bureau of Collections, Inc and nearest filing-volume peers

National Bureau of Collections, Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

National Bureau of Collections, Inc scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

50 /100 grade D

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

100 / 100 percentile-benchmarked

100% of complaints answered inside the CFPB 15-day window

Closed with explanation

82 / 100 percentile-benchmarked

90% of complaints closed with an explanation to the consumer

How 10 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

National Bureau of Collections, Inc complaint mix by product

Total complaints: 10

National Bureau of Collections, Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 10 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 10 complaints (100.0%), resolution 0.0% Debt collection 100.0%
  • Debt collection 10 100.0% – 0% relief

How National Bureau of Collections, Inc's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 10

Where National Bureau of Collections, Inc complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
AR
20% of this company's filings
AR2OK2IL2TX2AZ1WA1

National Bureau of Collections, Inc complaints by year

Annual filing volume from the CFPB public database

Trend in view
2024
1
0% vs 2013
012345 2013201420162017202220232024 1

Top States

State Complaints
AR 2
OK 2
IL 2
TX 2
AZ 1
WA 1

Top Issues

Issue Complaints
Taking/threatening an illegal action 2
Communication tactics 2
Took or threatened to take negative or legal action 1
Threatened to contact someone or share information improperly 1
Disclosure verification of debt 1
False statements or representation 1
Written notification about debt 1
Attempts to collect debt not owed 1

Yearly Trend

Year Complaints Timely
2013 1 100%
2014 4 100%
2016 1 100%
2017 1 100%
2022 1 100%
2023 1 100%
2024 1 100%

Source: CFPB Consumer Complaint Database

National Bureau of Collections, Inc filings cluster in one product

National Bureau of Collections, Inc's 10 logged complaints stay concentrated: only 6 states show a filing. Only 30% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2024-07-04.

National Bureau of Collections, Inc answers 100% of complaints inside the CFPB's tracked window and closes 90% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Taking/threatening an illegal action."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about National Bureau of Collections, Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for National Bureau of Collections, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for National Bureau of Collections, Inc (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration