CFPB · Single-product concentration
National Arbitration Forum
53 CFPB complaints · 100% in "Debt collection" · top issue Communication tactics.
National Arbitration Forum: 100% of 53 CFPB complaints sit in "Debt collection". Timely 34% · relief 0%. Allegations, not findings.
- Single-product concentration
- -97.2% filings 2015 to 2024
CFPB relief outcome brief
CCDB company national-arbitration-forum
0% relief · 34% timely · 53 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
National Arbitration Forum closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of National Arbitration Forum's 53 filings include narrative text
62.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
National Arbitration Forum complaint mix by product
- Debt collection 53 100.0% – 0% relief
How National Arbitration Forum's 53 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 53 |
Where National Arbitration Forum complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 11.3% of this company's filings
National Arbitration Forum falling annual filings
Annual filing volume from the CFPB public database
- 2024
- 1
- -97.2% vs 2015
Top States
| State | Complaints |
|---|---|
| CA | 6 |
| TX | 5 |
| AZ | 5 |
| OH | 4 |
| MO | 4 |
| VA | 4 |
| CO | 3 |
| MS | 2 |
| KS | 2 |
| IN | 2 |
| FL | 2 |
| TN | 2 |
| LA | 1 |
| MN | 1 |
| NC | 1 |
| MA | 1 |
| GA | 1 |
| MI | 1 |
| ME | 1 |
| CT | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 18 |
| Taking/threatening an illegal action | 13 |
| False statements or representation | 10 |
| Cont'd attempts collect debt not owed | 6 |
| Took or threatened to take negative or legal action | 2 |
| Attempts to collect debt not owed | 2 |
| Improper contact or sharing of info | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 36 | 44.4% |
| 2016 | 12 | 16.7% |
| 2017 | 1 | 0% |
| 2018 | 3 | 0% |
| 2024 | 1 | 0% |
Source: CFPB Consumer Complaint Database
National Arbitration Forum filings cluster in one product
National Arbitration Forum's 53 logged complaints stay concentrated: only 24 states show a filing. 62.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2024-05-15.
National Arbitration Forum answers 34% of complaints inside the CFPB's tracked window and closes 73.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about National Arbitration Forum.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for National Arbitration Forum: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 53.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 34%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for National Arbitration Forum (34% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration