2026 data Public-data reference. official source

MUTUAL OF OMAHA MORTGAGE, LLC

112 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

112 consumer complaints filed with the CFPB

This profile shows MUTUAL OF OMAHA MORTGAGE, LLC's complaint history from CFPB public records. 112 consumers have filed complaints since 2021. The company has a 100% timely response rate and has provided relief in 0% of cases.

112
Total Complaints
100%
Timely Response
0%
Disputed
0%
Relief Provided
29
States Active
2021
Since

Total complaints

112

Filed since 2021

Timely response

100%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

MUTUAL OF OMAHA MORTGAGE, LLC complaint mix by product

Total complaints: 112

MUTUAL OF OMAHA MORTGAGE, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 112 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 89 complaints (79.5%), resolution 0.0% Mortgage 79.5% Credit reporting: 14 complaints (12.5%), resolution 0.0% Credit reporting 12.5% Credit reporting,: 7 complaints (6.3%), resolution 0.0% Credit reporting, 6.3% Money transfer,: 1 complaints (0.9%), resolution 0.0% Payday loan,: 1 complaints (0.9%), resolution 0.0%
  • Mortgage 89 79.5% 0% relief
  • Credit reporting 14 12.5% 0% relief
  • Credit reporting, 7 6.3% 0% relief
  • Money transfer, 1 0.9% 0% relief
  • Payday loan, 1 0.9% 0% relief

How MUTUAL OF OMAHA MORTGAGE, LLC's 112 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 89
Credit reporting or other personal consumer reports 14
Credit reporting, credit repair services, or other personal consumer reports 7
Money transfer, virtual currency, or money service 1
Payday loan, title loan, personal loan, or advance loan 1

Top States

State Complaints
CA 14
NC 11
TX 11
TN 7
FL 7
PA 6
IL 6
VA 6
MD 4
AL 4
GA 4
AZ 3
NV 3
MN 3
CO 3
SC 2
NH 2
OH 2
MA 2
KS 2

Top Issues

Issue Complaints
Applying for a mortgage or refinancing an existing mortgage 49
Trouble during payment process 26
Improper use of your report 15
Closing on a mortgage 10
Incorrect information on your report 5
Struggling to pay mortgage 2
Money was not available when promised 1
Getting a line of credit 1
Problem with a credit reporting company's investigation into an existing problem 1
Problem with a company's investigation into an existing problem 1
Problem with fraud alerts or security freezes 1

Yearly Trend

Year Complaints Timely
2021 11 100%
2022 24 100%
2023 24 100%
2024 12 100%
2025 33 100%
2026 8 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About MUTUAL OF OMAHA MORTGAGE, LLC

MUTUAL OF OMAHA MORTGAGE, LLC has accumulated 112 consumer complaints in the CFPB public database, with filings active across 29 U.S. states. Of those submissions, 42 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2021, and the most recent logged activity is 2026-03-31, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, MUTUAL OF OMAHA MORTGAGE, LLC reports a 100% timely-response rate and has closed 98.2% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Applying for a mortgage or refinancing an existing mortgage".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating MUTUAL OF OMAHA MORTGAGE, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does MUTUAL OF OMAHA MORTGAGE, LLC have?

MUTUAL OF OMAHA MORTGAGE, LLC has received 112 consumer complaints filed with the Consumer Financial Protection Bureau.

Does MUTUAL OF OMAHA MORTGAGE, LLC respond to complaints on time?

MUTUAL OF OMAHA MORTGAGE, LLC has a 100% timely response rate to CFPB complaints.

What is the most common complaint about MUTUAL OF OMAHA MORTGAGE, LLC?

The most common issue reported against MUTUAL OF OMAHA MORTGAGE, LLC is "Applying for a mortgage or refinancing an existing mortgage" in the "Mortgage" product category.

Related