Ascension Point Recovery Services, LLC
169 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Ascension Point Recovery Services, LLC complaint mix by product
- Debt collection 162 95.9% – 52% relief
- Credit card 4 2.4% – 100% relief
- Consumer Loan 1 0.6% – 100% relief
- Student loan 1 0.6% – 0% relief
- Credit card 1 0.6% – 0% relief
How Ascension Point Recovery Services, LLC's 169 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 162 |
| Credit card | 4 |
| Consumer Loan | 1 |
| Student loan | 1 |
| Credit card or prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 17 |
| FL | 12 |
| WA | 10 |
| TX | 9 |
| IL | 8 |
| VA | 8 |
| NY | 8 |
| PA | 7 |
| OH | 6 |
| OR | 6 |
| TN | 6 |
| NC | 5 |
| SC | 4 |
| MI | 4 |
| CO | 4 |
| MD | 4 |
| NJ | 3 |
| AL | 3 |
| KY | 3 |
| MA | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 73 |
| Cont'd attempts collect debt not owed | 26 |
| Communication tactics | 24 |
| False statements or representation | 16 |
| Disclosure verification of debt | 10 |
| Written notification about debt | 7 |
| Took or threatened to take negative or legal action | 2 |
| Other features, terms, or problems | 2 |
| Improper contact or sharing of info | 2 |
| Closing your account | 1 |
| Fees or interest | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Taking/threatening an illegal action | 1 |
| Managing the loan or lease | 1 |
| Dealing with your lender or servicer | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 5 | 100% |
| 2014 | 17 | 100% |
| 2015 | 15 | 100% |
| 2016 | 13 | 100% |
| 2017 | 15 | 100% |
| 2018 | 20 | 100% |
| 2019 | 16 | 100% |
| 2020 | 9 | 100% |
| 2021 | 6 | 100% |
| 2022 | 9 | 100% |
| 2023 | 17 | 100% |
| 2024 | 6 | 100% |
| 2025 | 12 | 100% |
| 2026 | 9 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Ascension Point Recovery Services, LLC
Ascension Point Recovery Services, LLC's 169 logged complaints reach a nationwide footprint - 42 states have at least one filing on record. Only 31.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2026-06-04.
Ascension Point Recovery Services, LLC answers 100% of complaints inside the CFPB's tracked window and closes 47.3% with a written explanation. 52.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Ascension Point Recovery Services, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Ascension Point Recovery Services, LLC have?
169, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Ascension Point Recovery Services, LLC respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Ascension Point Recovery Services, LLC?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.