CFPB · Single-product concentration
Ascension Point Recovery Services, LLC
169 CFPB complaints · 95.9% in "Debt collection" · top issue Attempts to collect debt not owed.
Ascension Point Recovery Services, LLC: 95.9% of 169 CFPB complaints sit in "Debt collection". Timely 100% · relief 52.7%. Allegations, not findings.
- Single-product concentration
- +80% filings 2013 to 2026
CFPB relief outcome brief
CCDB company ascension-point-recovery-services-llc
52.7% relief · 100% timely · 169 filings · Debt collection
Same-product relief peers
Nearest relief peer: Account Control Technology, Inc. (52.7% relief)
Ascension Point Recovery Services, LLC closes 52.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 169 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Ascension Point Recovery Services, LLC complaint mix by product
- Debt collection 162 95.9% – 52% relief
- Credit card 4 2.4% – 100% relief
- Consumer Loan 1 0.6% – 100% relief
- Student loan 1 0.6% – 0% relief
- Credit card 1 0.6% – 0% relief
How Ascension Point Recovery Services, LLC's 169 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 162 |
| Credit card | 4 |
| Consumer Loan | 1 |
| Student loan | 1 |
| Credit card or prepaid card | 1 |
Nationwide filing states for Ascension Point Recovery Services, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 10.1% of this company's filings
Ascension Point Recovery Services, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 9
- +80% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 17 |
| FL | 12 |
| WA | 10 |
| TX | 9 |
| IL | 8 |
| VA | 8 |
| NY | 8 |
| PA | 7 |
| OH | 6 |
| OR | 6 |
| TN | 6 |
| NC | 5 |
| SC | 4 |
| MI | 4 |
| CO | 4 |
| MD | 4 |
| NJ | 3 |
| AL | 3 |
| KY | 3 |
| MA | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 73 |
| Cont'd attempts collect debt not owed | 26 |
| Communication tactics | 24 |
| False statements or representation | 16 |
| Disclosure verification of debt | 10 |
| Written notification about debt | 7 |
| Took or threatened to take negative or legal action | 2 |
| Other features, terms, or problems | 2 |
| Improper contact or sharing of info | 2 |
| Closing your account | 1 |
| Fees or interest | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Taking/threatening an illegal action | 1 |
| Managing the loan or lease | 1 |
| Dealing with your lender or servicer | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 5 | 100% |
| 2014 | 17 | 100% |
| 2015 | 15 | 100% |
| 2016 | 13 | 100% |
| 2017 | 15 | 100% |
| 2018 | 20 | 100% |
| 2019 | 16 | 100% |
| 2020 | 9 | 100% |
| 2021 | 6 | 100% |
| 2022 | 9 | 100% |
| 2023 | 17 | 100% |
| 2024 | 6 | 100% |
| 2025 | 12 | 100% |
| 2026 | 9 | 100% |
Source: CFPB Consumer Complaint Database
Ascension Point Recovery Services, LLC filings cluster in one product
Ascension Point Recovery Services, LLC's 169 logged complaints reach a nationwide footprint - 42 states have at least one filing. Only 31.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-04.
Ascension Point Recovery Services, LLC answers 100% of complaints inside the CFPB's tracked window and closes 47.3% with a written explanation. 52.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Ascension Point Recovery Services, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Ascension Point Recovery Services, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 169.
- American Internet Mortgage Δ 0 complaints · 6.5% relief 169complaints
- Consolidated Information Services Solutions, LLC Δ 0 complaints · 0% relief 169complaints
- KeyBridge Medical Revenue Management Δ 0 complaints · 0% relief 169complaints
- Mutual of Omaha Mortgage, LLC Δ 0 complaints · 0% relief 169complaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Ascension Point Recovery Services, LLC (100% timely; 52.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration