CFPB · Single-product concentration
Municipal Collections of America Inc.
77 CFPB complaints · 98.7% in "Debt collection" · top issue Attempts to collect debt not owed.
Municipal Collections of America Inc.: 98.7% of 77 CFPB complaints sit in "Debt collection". Timely 93.5% · relief 2.6%. Allegations, not findings.
- Single-product concentration
- -90% filings 2014 to 2026
CFPB relief outcome brief
CCDB company municipal-collections-of-america-inc
2.6% relief · 93.5% timely · 77 filings · Debt collection
Same-product relief peers
Nearest relief peer: CURO Intermediate Holdings (2.6% relief)
Municipal Collections of America Inc. closes 2.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Municipal Collections of America Inc. scores strongest on closed with explanation (95/100 percentile-benchmarked) and weakest on relief provided (12/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
12 / 100 percentile-benchmarked
2.6% of complaints closed with relief to the consumer
Timely response
89 / 100 percentile-benchmarked
93.5% of complaints answered inside the CFPB 15-day window
Closed with explanation
95 / 100 percentile-benchmarked
97.4% of complaints closed with an explanation to the consumer
Most of Municipal Collections of America Inc.'s 77 filings include narrative text
44.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Municipal Collections of America Inc. complaint mix by product
- Debt collection 76 98.7% – 3% relief
- Money transfer, 1 1.3% – 0% relief
How Municipal Collections of America Inc.'s 77 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 76 |
| Money transfer, virtual currency, or money service | 1 |
Concentrated filing states for Municipal Collections of America Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- IL
- 53.2% of this company's filings
Municipal Collections of America Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -90% vs 2014
Top States
| State | Complaints |
|---|---|
| IL | 41 |
| IA | 9 |
| OH | 6 |
| VA | 4 |
| PA | 3 |
| MD | 3 |
| AZ | 1 |
| MS | 1 |
| SC | 1 |
| FL | 1 |
| MI | 1 |
| MN | 1 |
| AR | 1 |
| AL | 1 |
| IN | 1 |
| MO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 19 |
| Communication tactics | 19 |
| Cont'd attempts collect debt not owed | 13 |
| Disclosure verification of debt | 9 |
| Written notification about debt | 5 |
| False statements or representation | 4 |
| Took or threatened to take negative or legal action | 3 |
| Improper contact or sharing of info | 2 |
| Taking/threatening an illegal action | 1 |
| Wrong amount charged or received | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 10 | 90% |
| 2015 | 14 | 71.4% |
| 2016 | 4 | 100% |
| 2017 | 13 | 100% |
| 2018 | 8 | 100% |
| 2019 | 6 | 100% |
| 2020 | 8 | 100% |
| 2021 | 1 | 100% |
| 2022 | 3 | 100% |
| 2023 | 3 | 100% |
| 2024 | 1 | 100% |
| 2025 | 5 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Municipal Collections of America Inc. filings cluster in one product
Municipal Collections of America Inc.'s 77 logged complaints stay concentrated: only 16 states show a filing. 44.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-03-06.
Municipal Collections of America Inc. answers 93.5% of complaints inside the CFPB's tracked window and closes 97.4% with a written explanation. 2.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Municipal Collections of America Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Municipal Collections of America Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 77.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 93.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Municipal Collections of America Inc. (93.5% timely; 2.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration