Municipal Collections of America Inc.
77 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Municipal Collections of America Inc. complaint mix by product
- Debt collection 76 98.7% – 3% relief
- Money transfer, 1 1.3% – 0% relief
How Municipal Collections of America Inc.'s 77 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 76 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| IL | 41 |
| IA | 9 |
| OH | 6 |
| VA | 4 |
| PA | 3 |
| MD | 3 |
| AZ | 1 |
| MS | 1 |
| SC | 1 |
| FL | 1 |
| MI | 1 |
| MN | 1 |
| AR | 1 |
| AL | 1 |
| IN | 1 |
| MO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 19 |
| Communication tactics | 19 |
| Cont'd attempts collect debt not owed | 13 |
| Disclosure verification of debt | 9 |
| Written notification about debt | 5 |
| False statements or representation | 4 |
| Took or threatened to take negative or legal action | 3 |
| Improper contact or sharing of info | 2 |
| Taking/threatening an illegal action | 1 |
| Wrong amount charged or received | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 10 | 90% |
| 2015 | 14 | 71.4% |
| 2016 | 4 | 100% |
| 2017 | 13 | 100% |
| 2018 | 8 | 100% |
| 2019 | 6 | 100% |
| 2020 | 8 | 100% |
| 2021 | 1 | 100% |
| 2022 | 3 | 100% |
| 2023 | 3 | 100% |
| 2024 | 1 | 100% |
| 2025 | 5 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Municipal Collections of America Inc.
Municipal Collections of America Inc.'s 77 logged complaints stay concentrated: only 16 states show a filing on record. 44.2% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2014 through 2026-03-06.
Municipal Collections of America Inc. answers 93.5% of complaints inside the CFPB's tracked window and closes 97.4% with a written explanation. 2.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Municipal Collections of America Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Municipal Collections of America Inc. have?
77, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Municipal Collections of America Inc. respond to complaints on time?
93.5% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Municipal Collections of America Inc.?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.