CFPB · Single-product concentration
MSCB, Inc.
50 CFPB complaints · 82% in "Debt collection" · top issue Attempts to collect debt not owed.
MSCB, Inc.: 82% of 50 CFPB complaints sit in "Debt collection". Timely 100% · relief 0%. Allegations, not findings.
- Single-product concentration
- +133.3% filings 2018 to 2026
CFPB relief outcome brief
CCDB company mscb-inc
0% relief · 100% timely · 50 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
MSCB, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
MSCB, Inc. scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
100 / 100 percentile-benchmarked
100% of complaints closed with an explanation to the consumer
Most of MSCB, Inc.'s 50 filings include narrative text
40% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
MSCB, Inc. complaint mix by product
- Debt collection 41 82.0% – 0% relief
- Credit reporting 6 12.0% – 0% relief
- Credit reporting, 3 6.0% – 0% relief
How MSCB, Inc.'s 50 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 41 |
| Credit reporting or other personal consumer reports | 6 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
Concentrated filing states for MSCB, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- TN
- 46% of this company's filings
MSCB, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 7
- +133.3% vs 2018
Top States
| State | Complaints |
|---|---|
| TN | 23 |
| MS | 9 |
| AR | 6 |
| IN | 3 |
| GA | 3 |
| KY | 2 |
| FL | 1 |
| NE | 1 |
| MO | 1 |
| TX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 19 |
| False statements or representation | 7 |
| Written notification about debt | 7 |
| Incorrect information on your report | 6 |
| Communication tactics | 5 |
| Took or threatened to take negative or legal action | 3 |
| Improper use of your report | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 3 | 100% |
| 2019 | 2 | 100% |
| 2020 | 8 | 100% |
| 2021 | 4 | 100% |
| 2022 | 3 | 100% |
| 2023 | 4 | 100% |
| 2024 | 7 | 100% |
| 2025 | 12 | 100% |
| 2026 | 7 | 100% |
Source: CFPB Consumer Complaint Database
MSCB, Inc. filings cluster in one product
MSCB, Inc.'s 50 logged complaints stay concentrated: only 10 states show a filing. 40% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2026-06-12.
MSCB, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about MSCB, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for MSCB, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 50.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for MSCB, Inc. (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration