CFPB · Diversified product mix
Motormax Financial Services Inc.
10 CFPB complaints · diversified mix (top product 30%) · top issue Incorrect information on your report.
Motormax Financial Services Inc.: top product "Consumer Loan" is only 30% of 10 - multi-bucket mix. Timely 60% · relief 10%. Allegations, not findings.
- Diversified product mix
- +200% filings 2016 to 2024
CFPB relief outcome brief
CCDB company motormax-financial-services-inc
10% relief · 60% timely · 10 filings · Consumer Loan
Same-product relief peers
Nearest relief peer: Security National Automotive Acceptance (14.4% relief)
Motormax Financial Services Inc. closes 10% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Motormax Financial Services Inc. scores strongest on closed with explanation (82/100 percentile-benchmarked) and weakest on timely response (30/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
47 / 100 percentile-benchmarked
10% of complaints closed with relief to the consumer
Timely response
30 / 100 percentile-benchmarked
60% of complaints answered inside the CFPB 15-day window
Closed with explanation
82 / 100 percentile-benchmarked
90% of complaints closed with an explanation to the consumer
Most of Motormax Financial Services Inc.'s 10 filings include narrative text
50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Motormax Financial Services Inc. complaint mix by product
- Consumer Loan 3 30.0% – 33% relief
- Credit reporting 2 20.0% – 0% relief
- Vehicle loan 2 20.0% – 0% relief
- Payday loan, 2 20.0% – 0% relief
- Debt collection 1 10.0% – 0% relief
How Motormax Financial Services Inc.'s 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Consumer Loan | 3 |
| Credit reporting or other personal consumer reports | 2 |
| Vehicle loan or lease | 2 |
| Payday loan, title loan, or personal loan | 2 |
| Debt collection | 1 |
Concentrated filing states for Motormax Financial Services Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- AL
- 50% of this company's filings
Motormax Financial Services Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2024
- 3
- +200% vs 2016
Top States
| State | Complaints |
|---|---|
| AL | 5 |
| SC | 3 |
| GA | 1 |
| MI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 2 |
| Managing the loan or lease | 2 |
| False statements or representation | 1 |
| Improper use of your report | 1 |
| Repossession | 1 |
| Charged fees or interest I didn't expect | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Vehicle was repossessed or sold the vehicle | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 0% |
| 2017 | 3 | 33.3% |
| 2018 | 1 | 100% |
| 2020 | 1 | 100% |
| 2023 | 1 | 0% |
| 2024 | 3 | 100% |
Source: CFPB Consumer Complaint Database
Motormax Financial Services Inc. spreads across product buckets
Motormax Financial Services Inc.'s 10 logged complaints stay concentrated: only 4 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2024-11-15.
Motormax Financial Services Inc. answers 60% of complaints inside the CFPB's tracked window and closes 90% with a written explanation. 10% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Consumer Loan" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Motormax Financial Services Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Motormax Financial Services Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 10.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 60%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Motormax Financial Services Inc. (60% timely; 10% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix