CFPB · Mid-pack CFPB posture
Concord Servicing Corporation
627 CFPB complaints · 47 states · top issue Incorrect information on your report.
Concord Servicing Corporation has 627 consumer complaints in the CFPB public database. Timely response is 98.7%; 3.5% closed with relief; top product Debt collection. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +2128.6% filings 2013 to 2026
CFPB relief outcome brief
CCDB company concord-servicing-corporation
3.5% relief · 98.7% timely · 627 filings · Debt collection
Same-product relief peers
Nearest relief peer: United Revenue Corporation (3.5% relief)
Concord Servicing Corporation closes 3.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 627 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Concord Servicing Corporation complaint mix by product
- Debt collection 355 58.2% – 4% relief
- Credit reporting 176 28.9% – 0% relief
- Credit reporting, 20 3.3% – 30% relief
- Payday loan, 18 3.0% – 0% relief
- Mortgage 17 2.8% – 0% relief
- Payday loan, 16 2.6% – 0% relief
- Credit card 8 1.3% – 0% relief
How Concord Servicing Corporation's 627 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 355 |
| Credit reporting or other personal consumer reports | 176 |
| Credit reporting, credit repair services, or other personal consumer reports | 20 |
| Payday loan, title loan, personal loan, or advance loan | 18 |
| Mortgage | 17 |
| Payday loan, title loan, or personal loan | 16 |
| Credit card | 8 |
| Consumer Loan | 7 |
| Debt or credit management | 4 |
| Credit reporting | 3 |
| Money transfer, virtual currency, or money service | 2 |
| Credit card or prepaid card | 1 |
Nationwide filing states for Concord Servicing Corporation
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 17.5% of this company's filings
Concord Servicing Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 156
- +2128.6% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 110 |
| CA | 99 |
| GA | 55 |
| FL | 44 |
| NC | 25 |
| IL | 24 |
| NY | 21 |
| NJ | 20 |
| SC | 19 |
| PA | 16 |
| MS | 13 |
| MI | 12 |
| MD | 11 |
| AZ | 11 |
| AL | 11 |
| VA | 10 |
| NV | 10 |
| WA | 9 |
| CO | 9 |
| OH | 8 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 127 |
| Attempts to collect debt not owed | 123 |
| Took or threatened to take negative or legal action | 60 |
| Written notification about debt | 54 |
| False statements or representation | 46 |
| Improper use of your report | 41 |
| Communication tactics | 33 |
| Problem with a company's investigation into an existing problem | 28 |
| Cont'd attempts collect debt not owed | 24 |
| Charged fees or interest you didn't expect | 11 |
| Problem with the payoff process at the end of the loan | 10 |
| Problem when making payments | 9 |
| Problem with a credit reporting company's investigation into an existing problem | 8 |
| Closing on a mortgage | 6 |
| Electronic communications | 5 |
| Managing the loan or lease | 5 |
| Trouble during payment process | 4 |
| Improper contact or sharing of info | 4 |
| Threatened to contact someone or share information improperly | 3 |
| Incorrect information on credit report | 3 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 7 | 100% |
| 2014 | 16 | 100% |
| 2015 | 15 | 100% |
| 2016 | 11 | 100% |
| 2017 | 11 | 100% |
| 2018 | 21 | 100% |
| 2019 | 8 | 100% |
| 2020 | 9 | 100% |
| 2021 | 25 | 100% |
| 2022 | 16 | 100% |
| 2023 | 31 | 96.8% |
| 2024 | 93 | 100% |
| 2025 | 208 | 97.1% |
| 2026 | 156 | 99.4% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Concord Servicing Corporation
Concord Servicing Corporation's 627 logged complaints reach a nationwide footprint - 47 states have at least one filing. Only 34% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-24.
Concord Servicing Corporation answers 98.7% of complaints inside the CFPB's tracked window and closes 95.9% with a written explanation. 3.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Concord Servicing Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Concord Servicing Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 627.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Concord Servicing Corporation (98.7% timely; 3.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture