CFPB · Mid-pack CFPB posture
Minnesota Life Insurance Co., the
43 CFPB complaints · 6 states · top issue Problems when you are unable to pay.
Minnesota Life Insurance Co., the has 43 consumer complaints in the CFPB public database. Timely response is 90.7%; 30.2% closed with relief; top product Consumer Loan. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +180% filings 2014 to 2017
CFPB relief outcome brief
CCDB company minnesota-life-insurance-co-the
30.2% relief · 90.7% timely · 43 filings · Consumer Loan
Same-product relief peers
Nearest relief peer: Onemain Financial Holdings, LLC. (15.8% relief)
Minnesota Life Insurance Co., the closes 30.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Minnesota Life Insurance Co., the scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (36/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
100 / 100 percentile-benchmarked
30.2% of complaints closed with relief to the consumer
Timely response
84 / 100 percentile-benchmarked
90.7% of complaints answered inside the CFPB 15-day window
Closed with explanation
36 / 100 percentile-benchmarked
65.1% of complaints closed with an explanation to the consumer
How 43 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Minnesota Life Insurance Co., the complaint mix by product
- Consumer Loan 18 41.9% – 44% relief
- Debt collection 14 32.6% – 29% relief
- Credit reporting, 5 11.6% – 20% relief
- Payday loan, 4 9.3% – 0% relief
- Credit reporting 1 2.3% – 0% relief
- Payday loan 1 2.3% – 0% relief
How Minnesota Life Insurance Co., the's 43 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Consumer Loan | 18 |
| Debt collection | 14 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
| Payday loan, title loan, or personal loan | 4 |
| Credit reporting | 1 |
| Payday loan | 1 |
Where Minnesota Life Insurance Co., the complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- IN
- 32.6% of this company's filings
Minnesota Life Insurance Co., the rising annual filings
Annual filing volume from the CFPB public database
- 2017
- 14
- +180% vs 2014
Top States
| State | Complaints |
|---|---|
| IN | 14 |
| IL | 10 |
| KY | 8 |
| MO | 6 |
| TN | 4 |
| WI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Problems when you are unable to pay | 10 |
| Managing the loan or lease | 8 |
| Communication tactics | 6 |
| Incorrect information on your report | 5 |
| False statements or representation | 4 |
| Cont'd attempts collect debt not owed | 2 |
| Written notification about debt | 2 |
| Getting the loan | 1 |
| Incorrect information on credit report | 1 |
| Charged fees or interest I didn't expect | 1 |
| Struggling to pay your loan | 1 |
| Charged fees or interest you didn't expect | 1 |
| Problem when making payments | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 5 | 100% |
| 2015 | 9 | 88.9% |
| 2016 | 15 | 80% |
| 2017 | 14 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Minnesota Life Insurance Co., the
Minnesota Life Insurance Co., the's 43 logged complaints stay concentrated: only 6 states show a filing. Only 23.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2017-11-30.
Minnesota Life Insurance Co., the answers 90.7% of complaints inside the CFPB's tracked window and closes 65.1% with a written explanation. 30.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Consumer Loan" draws the most filings, most often for "Problems when you are unable to pay."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Minnesota Life Insurance Co., the.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Minnesota Life Insurance Co., the: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 43.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 90.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Minnesota Life Insurance Co., the (90.7% timely; 30.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture