CFPB · Single-product concentration

Miguel A. Maza & Associates, PSC

15 CFPB complaints · 100% in "Debt collection" · top issue Communication tactics.

15 CFPB complaints

Miguel A. Maza & Associates, PSC: 100% of 15 CFPB complaints sit in "Debt collection". Timely 86.7% · relief 6.7%. Allegations, not findings.

  • Single-product concentration
  • +100% filings 2016 to 2026

CFPB relief outcome brief

CCDB company miguel-a-maza-associates-psc

6.7% relief · 86.7% timely · 15 filings · Debt collection

Nearest relief peer: Paramount Capital Group, Inc. (6.7% relief)

Miguel A. Maza & Associates,PSC (this)6.7%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Miguel A. Maza & Associates, PSC and nearest filing-volume peers

Miguel A. Maza & Associates, PSC closes 6.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Miguel A. Maza & Associates, PSC scores strongest on closed with explanation (88/100 percentile-benchmarked) and weakest on relief provided (31/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

59 /100 grade C

Relief provided

31 / 100 percentile-benchmarked

6.7% of complaints closed with relief to the consumer

Timely response

77 / 100 percentile-benchmarked

86.7% of complaints answered inside the CFPB 15-day window

Closed with explanation

88 / 100 percentile-benchmarked

93.3% of complaints closed with an explanation to the consumer

Most of Miguel A. Maza & Associates, PSC's 15 filings include narrative text

40% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 86.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 6.7%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Miguel A. Maza & Associates, PSC complaint mix by product

Total complaints: 15

Miguel A. Maza & Associates, PSC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 15 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 15 complaints (100.0%), resolution 6.7% Debt collection 100.0%
  • Debt collection 15 100.0% – 7% relief

How Miguel A. Maza & Associates, PSC's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 15

Concentrated filing states for Miguel A. Maza & Associates, PSC

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
PR
80% of this company's filings
PR12FL1

Miguel A. Maza & Associates, PSC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
4
+100% vs 2016
012345 201620212023202420252026 4

Top States

State Complaints
PR 12
FL 1

Top Issues

Issue Complaints
Communication tactics 3
Written notification about debt 3
Attempts to collect debt not owed 3
Took or threatened to take negative or legal action 2
False statements or representation 2
Taking/threatening an illegal action 2

Yearly Trend

Year Complaints Timely
2016 2 0%
2021 2 100%
2023 3 100%
2024 1 100%
2025 3 100%
2026 4 100%

Source: CFPB Consumer Complaint Database

Miguel A. Maza & Associates, PSC filings cluster in one product

Miguel A. Maza & Associates, PSC's 15 logged complaints stay concentrated: only 2 states show a filing. 40% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-04-23.

Miguel A. Maza & Associates, PSC answers 86.7% of complaints inside the CFPB's tracked window and closes 93.3% with a written explanation. 6.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Miguel A. Maza & Associates, PSC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Miguel A. Maza & Associates, PSC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Miguel A. Maza & Associates, PSC (86.7% timely; 6.7% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration